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What is Ivans eServicing?

Handling inquiries about retail agent policies, billing, claims, and payments often demands significant dedication, particularly in larger organizations. Ivans eServicingâ„¢ optimizes these workflows, removing the need for manual processing of individual requests. Furthermore, retail agents gain instant access to answers directly within their management systems, which simplifies their responsibilities considerably. Our mission is to promote automation for all stakeholders, and Ivans eServicing creates a seamless link to the customer self-service platforms used by retail agents. This method greatly cuts down on the time spent on administrative tasks, which is essential as agents tend to favor MGAs that enhance their workflow efficiency. By providing quick access to critical information regarding policies, billing, claims, and payments, retail agents can stay focused within their systems without interruptions. Since the process of paying for insurance is rarely enjoyable, it is crucial to make it as simple as possible. Additionally, allowing insured customers to pay their premiums directly through the self-service portal of their retail agent not only improves convenience but also promotes a more efficient experience overall. This comprehensive approach ultimately fosters a more productive relationship between agents and their clients, leading to enhanced satisfaction and loyalty.

What is ClpHub?

ClpHub emerges as a leading global supplier of cloud-focused insurance solutions designed to cater to the diverse needs of insurance companies, irrespective of their scale. The platform is equipped with an adaptable configuration tool that empowers users to devise an extensive array of products without the necessity for traditional development methods, thus enabling companies to introduce new products without requiring coding skills, a development team, or any technical know-how. By optimizing business processes related to policy and claims management, ClpHub effectively reduces manual tasks and the related expenses. Furthermore, the platform supports remote onboarding, allowing clients to finalize their onboarding without needing to visit a physical location. With a user-friendly interface that improves the experience for employees and powerful APIs that facilitate effortless integration with external services or customer portals associated with the insurance core, ClpHub stands out in its field. Its device-agnostic framework guarantees accessibility on multiple devices, from PCs and laptops to tablets and smartphones, making it a flexible choice for contemporary insurance applications. In addition to these features, ClpHub provides ongoing support and updates, ensuring that insurance providers can adapt to changing market demands and technological advancements efficiently. With such an array of functionalities, ClpHub signifies a remarkable advancement in boosting operational productivity for insurance organizations.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Infobip
PSP Enterprise
Stripo.email
Twilio

Integrations Supported

Amazon Web Services (AWS)
Infobip
PSP Enterprise
Stripo.email
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivans

Date Founded

1983

Company Location

United States

Company Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Company Facts

Organization Name

ClpHub

Date Founded

2017

Company Location

Georgia

Company Website

clphub.com

Categories and Features

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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