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What is Ivans eServicing?

Handling inquiries about retail agent policies, billing, claims, and payments often demands significant dedication, particularly in larger organizations. Ivans eServicingâ„¢ optimizes these workflows, removing the need for manual processing of individual requests. Furthermore, retail agents gain instant access to answers directly within their management systems, which simplifies their responsibilities considerably. Our mission is to promote automation for all stakeholders, and Ivans eServicing creates a seamless link to the customer self-service platforms used by retail agents. This method greatly cuts down on the time spent on administrative tasks, which is essential as agents tend to favor MGAs that enhance their workflow efficiency. By providing quick access to critical information regarding policies, billing, claims, and payments, retail agents can stay focused within their systems without interruptions. Since the process of paying for insurance is rarely enjoyable, it is crucial to make it as simple as possible. Additionally, allowing insured customers to pay their premiums directly through the self-service portal of their retail agent not only improves convenience but also promotes a more efficient experience overall. This comprehensive approach ultimately fosters a more productive relationship between agents and their clients, leading to enhanced satisfaction and loyalty.

What is InsurePay?

InsurePay distinguishes itself as a cutting-edge payment platform that revolutionizes the methods through which insurance firms manage payment calculations, collections, transmissions, and reconciliations. By fostering smooth interactions among carriers, managing general agents, and policyholders, InsurePay cultivates a dynamic ecosystem that greatly enhances both the efficiency and transparency of financial transactions. The platform supports a diverse range of payment methods, including ACH transfers, debit cards, and all major credit cards, ensuring it caters to the diverse preferences of its clientele. One of its standout features, Payment Links, empowers insurance companies to quickly request payments via reusable links shared through email or SMS, providing policyholders with a simple and secure avenue for making payments. Moreover, InsurePay offers a pay-as-you-go workers' compensation billing system that allows for real-time premium calculations based on live payroll data, thus improving accuracy and streamlining cash flow management. For agents and brokers, the platform delivers a unified solution that simplifies the tasks of collecting premiums and managing payables, establishing itself as an essential tool in the insurance payments sector. In addition, InsurePay is committed to continually evolving its services to align with the changing demands of the insurance industry, further solidifying its dedication to innovation and enhancing client satisfaction. This proactive approach not only benefits the company but also significantly uplifts the overall experience for all stakeholders involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ivans

Date Founded

1983

Company Location

United States

Company Website

www.ivans.com/for-mgas/products/ivans-eservicing/

Company Facts

Organization Name

InsurePay

Date Founded

2003

Company Location

United States

Company Website

insurepay.com

Categories and Features

Categories and Features

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