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What is J.C.S.?

You can start generating sales right away while gradually expanding your inventory based on your needs. The choice of inventory categories rests entirely with you, providing the freedom to tailor your selection to your unique requirements. Additionally, you can decide whether to manage Repairs and Special Orders or sell them as they become available. JCS enables the creation of journal entries for Sales and Accounts, a particularly advantageous feature in our Enterprise Version that is crucial for assigning customer-related tasks to staff members. Each employee can also track their customers' upcoming birthdays or anniversaries and monitor any ongoing repairs. Customer Relationship Management (CRM) acts as an all-encompassing tool for engaging customers across the company, enhancing communication with clients who have important dates or who have purchased specific items from vendors. In addition, we provide integration with EPS, a mobile application crafted to streamline and boost your team's sales efforts, which significantly improves the overall management of customer relations and sales activities. This comprehensive approach not only simplifies processes but also fosters stronger connections between your team and your customers.

What is Diamond Relations CRM?

For jewelers seeking a user-friendly and mobile-friendly CRM solution, Diamond Relations allows sales teams to prioritize selling over navigating a complicated system. This innovative platform empowers jewelry retailers to easily track sales, manage opportunities, and develop strong customer relationships. Whether operating in a single location or multiple sites, Diamond Relations CRM improves opportunity management, enabling sales professionals to close more deals by recording sales interactions, sharing customer information, and monitoring personal performance. By integrating all customer data into a singular, cohesive system, Diamond Relations promotes seamless information sharing throughout the organization. Each sales opportunity comes equipped with vital information, including the sales stage, projected revenue, closure probability, and other essential metrics. Moreover, this crucial information is readily accessible on the sales teams' main dashboard, providing them with an up-to-date and holistic view every time they access the platform. Ultimately, Diamond Relations is an essential resource for jewelry businesses looking to enhance their sales strategies and strengthen customer connections, making it a valuable asset in today's competitive market. With its comprehensive features, it ensures that sales teams can operate efficiently and effectively, driving success in their endeavors.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1,495 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jewelry Computer Systems

Date Founded

1984

Company Location

United States

Company Website

www.jcssoft.com

Company Facts

Organization Name

Diamond Relations CRM

Company Website

www.diamondrelationscrm.com

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

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