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Ratings and Reviews 0 Ratings
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What is Juris Access?
Juris Access serves as an all-encompassing marketplace and peer-to-peer platform aimed at simplifying the process of customer onboarding. It enables banks to adopt digital transformation effectively while improving customer interaction through various channels, so that users can apply for loans anytime and from anywhere. Although certain financial institutions provide digital features such as online loan applications, these systems often fall short of full automation, requiring manual follow-ups and maintaining outdated processes. The slow pace of digital advancement is largely due to the absence of flexible solutions that can adapt to the changing needs of both the market and its consumers. This shortfall results in financial institutions facing elevated operational costs, as they cling to inefficient traditional methods that restrict their ability to compete in a swiftly evolving environment. In light of this, the pressing need for groundbreaking solutions that can boost efficiency and bring down costs in the financial industry has become increasingly clear. Innovations in this area could revolutionize how banks operate, ultimately leading to a more competitive and responsive financial landscape.
What is Eudata Customer Engagement?
We are excited to unveil an all-encompassing agent cockpit that boasts advanced voice capabilities, omnichannel solutions, and in-depth customer profiles. The platform's seamless integration is made possible through user-friendly plug-ins that cater to both customized and legacy CRM systems, as well as a variety of productivity applications. To further enhance user experience, an always-on agent BOT is on standby to guide individuals through processes and help them leverage the necessary tools effectively. Central to this platform is a comprehensive database that meticulously monitors each stage of the customer journey, offering detailed profiles and cross-channel histories that agents and supervisors can access in real time. Moreover, the inclusion of a powerful reporting tool allows for in-depth analysis of all key performance indicators relevant to your operations. The AI-driven chatBOT commands full control over automated conversational processes across multiple channels, ensuring smooth interactions. With millions of users engaging with the platform each month, it significantly improves both customer interactions and agent efficiency. Additionally, by incorporating WhatsApp support, your sales and customer service initiatives become more streamlined, enabling countless individuals to connect via web and mobile devices. This interconnected strategy not only heightens operational efficiency but also significantly enhances the overall experience for customers and agents alike, creating a more cohesive and satisfying interaction environment. As a result, organizations can expect to see improvements in both customer satisfaction and agent productivity.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Juris Technologies
Date Founded
1997
Company Location
Malaysia
Company Website
juristech.net
Company Facts
Organization Name
Eudata
Company Location
Italy
Company Website
eudata.com/conversational-customer-service/
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content