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What is K-Fuze CMS?

K-Fuze CMS represents a cutting-edge Customer Management System that skillfully merges website development and oversight, customer relationship management, and content/knowledge management into a singular, intuitive online self-service platform. This comprehensive solution can either be deployed in the cloud or installed on-premises, catering to the varied needs of enterprises and ensuring flexibility across different organizational settings. K-Fuze CMS is especially advantageous for organizations looking for an all-inclusive customer care framework that proficiently manages every aspect of interactions between clients and users. It features a powerful incident and ticket management system which is adaptable to a wide range of customer engagement scenarios. Users can effectively organize, manage, and disseminate FAQs, documents, multimedia content, and rich-text materials with ease. The design of K-Fuze CMS accommodates the needs of small to medium-sized businesses as well as larger corporations, demonstrating its extensive applicability. In addition, all components of K-Fuze CMS are hosted on the robust Microsoft Azure cloud platform, providing high availability, scalability, and inherent redundancy to fulfill the operational requirements of its users. As a result, K-Fuze CMS stands out as an outstanding option for organizations striving to enhance their customer service capabilities and improve overall user satisfaction. Ultimately, this innovative system empowers businesses to optimize their customer interactions and streamline their service processes effectively.

What is Casewatch Millennium?

Casewatch Millennium® is a dynamic database management system designed for multiple users, serving a diverse range of organizations, including those engaged in direct healthcare services, managing social services, or supervising care providers. This system is capable of overseeing an entire organization, operating as a departmental solution, or enabling a network of related entities. Its modular design permits users to choose only the functionalities that are pertinent to their individual needs. Furthermore, Casewatch Millennium® adheres to HIPAA regulations, safeguarding sensitive information effectively. Customizable to align with the specific demands and workflows of each organization, the system provides a broad range of personalization options across all its modules. Created by Automated Case Management Systems (ACMS) Incorporated, Casewatch Millennium® is purposefully crafted to assist professionals in case management and managed care services. With a focus on user experience, this system not only simplifies processes but also boosts operational efficiency. As a result, organizations can enhance their service delivery and better meet the needs of their clients.

Media

Media

Integrations Supported

Microsoft Edge

Integrations Supported

Microsoft Edge

API Availability

Has API

API Availability

Has API

Pricing Information

$16 per user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ridgehead Software

Date Founded

2006

Company Location

United States

Company Website

www.ridgehead.com

Company Facts

Organization Name

ACMS

Date Founded

1987

Company Location

United States

Company Website

www.acmsinc.com/casewatch_millennium.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

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