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What is K-Fuze CMS?

K-Fuze CMS represents a cutting-edge Customer Management System that skillfully merges website development and oversight, customer relationship management, and content/knowledge management into a singular, intuitive online self-service platform. This comprehensive solution can either be deployed in the cloud or installed on-premises, catering to the varied needs of enterprises and ensuring flexibility across different organizational settings. K-Fuze CMS is especially advantageous for organizations looking for an all-inclusive customer care framework that proficiently manages every aspect of interactions between clients and users. It features a powerful incident and ticket management system which is adaptable to a wide range of customer engagement scenarios. Users can effectively organize, manage, and disseminate FAQs, documents, multimedia content, and rich-text materials with ease. The design of K-Fuze CMS accommodates the needs of small to medium-sized businesses as well as larger corporations, demonstrating its extensive applicability. In addition, all components of K-Fuze CMS are hosted on the robust Microsoft Azure cloud platform, providing high availability, scalability, and inherent redundancy to fulfill the operational requirements of its users. As a result, K-Fuze CMS stands out as an outstanding option for organizations striving to enhance their customer service capabilities and improve overall user satisfaction. Ultimately, this innovative system empowers businesses to optimize their customer interactions and streamline their service processes effectively.

What is Data Collection Core?

The Data Collection Core, developed by Iotsmart, is an innovative software solution designed for the efficient real-time collection of data from OPC Servers and a variety of devices, processing this information while enabling simultaneous output to multiple storage solutions to consolidate data from all connected devices in a single, centralized hub. It can be deployed in either cloud environments or on-premises settings, utilizing options such as Azure IoT Edge, AWS IoT Edge, or virtual machines configured with containers. This versatility guarantees accurate data acquisition directly from sensors while seamlessly interfacing with OPC UA and HTTPS outputs, facilitating the integration of numerous devices with performance levels that exceed traditional client solutions. Furthermore, the system is equipped with server redundancy for both OPC UA and MQTT, which enhances reliability and ensures continuous operation. Our dedicated team of IoT experts is readily available to offer assistance, providing troubleshooting support and customized customer service to improve your overall experience. By allowing us to manage your digital solutions, you can focus on effectively operating your business without distractions. The entire system is conveniently packaged using Docker images, which simplifies deployment across various cloud platforms, including Azure and AWS, and guarantees both flexibility and scalability for your operations. This comprehensive approach enables businesses to harness the full potential of their IoT infrastructure.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$16 per user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ridgehead Software

Date Founded

2006

Company Location

United States

Company Website

www.ridgehead.com

Company Facts

Organization Name

IoTSmart

Company Location

Mexico

Company Website

iotsmart.io

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

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