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features
design
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What is K-Fuze CMS?

K-Fuze CMS represents a cutting-edge Customer Management System that skillfully merges website development and oversight, customer relationship management, and content/knowledge management into a singular, intuitive online self-service platform. This comprehensive solution can either be deployed in the cloud or installed on-premises, catering to the varied needs of enterprises and ensuring flexibility across different organizational settings. K-Fuze CMS is especially advantageous for organizations looking for an all-inclusive customer care framework that proficiently manages every aspect of interactions between clients and users. It features a powerful incident and ticket management system which is adaptable to a wide range of customer engagement scenarios. Users can effectively organize, manage, and disseminate FAQs, documents, multimedia content, and rich-text materials with ease. The design of K-Fuze CMS accommodates the needs of small to medium-sized businesses as well as larger corporations, demonstrating its extensive applicability. In addition, all components of K-Fuze CMS are hosted on the robust Microsoft Azure cloud platform, providing high availability, scalability, and inherent redundancy to fulfill the operational requirements of its users. As a result, K-Fuze CMS stands out as an outstanding option for organizations striving to enhance their customer service capabilities and improve overall user satisfaction. Ultimately, this innovative system empowers businesses to optimize their customer interactions and streamline their service processes effectively.

What is Hosting Controller?

Every entity, irrespective of being in the public or private sector, should establish a 'control panel' for their software applications to navigate their digital transformation effectively. This innovative solution provides thorough lifecycle support, facilitating the automation of various tasks, including service provisioning, billing, customer management, and the onboarding process for new services. It uniquely merges on-premises and cloud solutions, all accessible via a single interface. Operating as a Microsoft CSPâ„¢, it streamlines the sale of individual billable service bundles with efficiency. Our 'private cloud control panel' strategically places the cloud close to your data, whether it's stored on-site or within your dedicated data center. You can think of it as your personal Office 365â„¢ for managing Microsoft applications or as a flexible Azureâ„¢ or AWSâ„¢ platform tailored for your virtual machines, along with a centralized control panel for various other applications. Moreover, the solution includes a singular programmable access channel through a comprehensive REST API, ensuring a seamless user experience. Users also gain from an integrated audit trail that meticulously tracks all control actions undertaken, which significantly boosts accountability and transparency. This powerful combination of features not only enhances operational efficiency but also positions organizations to excel in a rapidly evolving digital environment, fostering innovation and responsiveness to market changes.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Site.pro
Skype
VMware Cloud

Integrations Supported

Amazon Web Services (AWS)
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Microsoft Hyper-V
Microsoft SharePoint
Site.pro
Skype
VMware Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$16 per user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ridgehead Software

Date Founded

2006

Company Location

United States

Company Website

www.ridgehead.com

Company Facts

Organization Name

Hosting Controller

Company Location

Canada

Company Website

hostingcontroller.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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