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Ratings and Reviews 0 Ratings
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What is KalioCommerce?
Stop compromising your business objectives to fit your ecommerce platform; instead, focus on crafting a unique visual and user experience that sets you apart from your competition. Our robust integration abilities allow for smooth connections with all your existing systems. With our intuitive and holistic site management tools, you possess the power to make changes promptly, positioning you to take advantage of market opportunities as they occur. Leveraging our cloud-based infrastructure, we can develop a customized solution tailored to your specific needs, which can also be expanded quickly when required. In the fast-paced world of business, time is crucial. Our aim is to have your operations operational within 8-12 weeks, enabling you to start generating revenue as soon as possible. By acting on business opportunities and innovating features rapidly, you can maximize your potential and create outstanding ecommerce experiences that align with your strategic goals, promoting both growth and innovation. Ultimately, choosing the right platform can revolutionize your business, empowering you to remain competitive and thrive in your industry. This approach not only enhances customer satisfaction but also positions your brand as a leader in the market.
What is Enghouse Interactive Contact Center?
Elevate your contact center into a formidable force with Enghouse Interactive. Effortlessly engage with your customers across multiple channels, offer personalized experiences at scale, and transform your contact center into a strategic advantage. Positioned at the heart of your organization, your contact center opens doors to distinguish your services, capture important insights, and nurture customer loyalty. As consumer expectations continue to grow, businesses require a communication platform that is agile enough to answer inquiries promptly and effectively from any channel, at any time, while adhering to your operational guidelines and delivering actionable insights for ongoing improvement. Our outstanding omni-channel contact center solutions provide not only flexibility and options but also the capability to meet diverse deployment requirements, sizes, complexities, and integration needs, facilitating seamless customer interactions regardless of your budget limitations. By adopting our innovative solutions, you will not only boost customer satisfaction but also streamline your overall operational efficiency, driving greater success for your organization in the long run. With a focus on continuous improvement, your contact center can evolve alongside changing market conditions and customer needs.
Integrations Supported
CallFinder
CommunityWFM
Feedonomics
Kuber
LumenVox Call Progress Analysis (CPA)
Symbee
Verbio
Vergic Engage
Video RTC
Integrations Supported
CallFinder
CommunityWFM
Feedonomics
Kuber
LumenVox Call Progress Analysis (CPA)
Symbee
Verbio
Vergic Engage
Video RTC
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kalio
Date Founded
1999
Company Location
United States
Company Website
www.kaliocommerce.com
Company Facts
Organization Name
Enghouse Interactive
Date Founded
1984
Company Location
United States
Company Website
www.enghouseinteractive.com
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics