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What is Kangaroo Rewards?

Enhance customer loyalty and drive business growth using Kangaroo Rewards, a premier omnichannel loyalty solution relied upon by numerous SMBs and Fortune 500 companies alike. Create highly personalized interactions through tailored rewards, automated marketing campaigns, and your dedicated branded application. Experience a significant increase in average order values, as customers feel appreciated, are encouraged to spend more, and return frequently. Simplify your operations with an easy setup process and professional support at your disposal. Our precise data insights are designed to refine your loyalty program, boost ROI, and generate substantial profits. Kangaroo seamlessly integrates with top-tier POS, eCommerce, and marketing platforms including Shopify, Lightspeed, Magento, and Mailchimp, ensuring a comprehensive approach to customer engagement. This integration allows businesses to leverage their existing systems while enhancing customer experiences.

What is FirmPlay?

Leverage the capabilities of your workforce to foster trust among customers and draw in exceptional talent. When your employees share their experiences, their connections pay attention, which is why FirmPlay’s advocacy platform equips your staff with pre-approved content that they can share seamlessly. This method elevates your most cherished employees to the role of Brand Ambassadors, enabling them to share valuable insights about your company within their social circles effortlessly. Consequently, both prospective clients and job seekers engage more deeply with your brand, gaining knowledge and generating interest through genuine testimonials. Such a strategy not only amplifies brand awareness but also boosts engagement and conversion rates throughout the sales process. Furthermore, it converts social selling into a significant asset for your sales teams, regardless of whether they are at the office or working remotely. By utilizing the reliable connections your employees have nurtured, you can effectively attract top-tier talent while ensuring your team stays updated on vital company news. This dual approach not only fosters a culture of collaboration but also creates a powerful synergy between employee advocacy and overall business prosperity, ultimately driving sustainable growth.

Media

Media

Integrations Supported

BigCommerce
Constant Contact
Klaviyo
Lightspeed Retail
Magento
Mailchimp
Shopify
Weevi
WooCommerce

Integrations Supported

BigCommerce
Constant Contact
Klaviyo
Lightspeed Retail
Magento
Mailchimp
Shopify
Weevi
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kangaroo Rewards

Date Founded

2012

Company Location

Canada

Company Website

get.kangaroorewards.com/customerloyalty/

Company Facts

Organization Name

FirmPlay

Date Founded

2014

Company Location

United States

Company Website

www.firmplay.com

Categories and Features

Contest

Awards Management
Blind Judging
Entrant Management
Entry Fee Processing
Entry Management
Forms Management
Fraud Detection
Judging Management
Scoring
Skills Contests (Photo, Essay, Design, etc)
Social Media Management
Social Promotions
Sweepstakes
Timeline Management
Voting Management

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

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