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Ratings and Reviews 0 Ratings
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What is Karnival Receipts?
Digital bills, receipts, or invoices provide essential proof of transactions and are legally mandated, which makes it crucial that as we adopt a paperless method, these electronic documents are shared via versatile delivery methods to guarantee they are accessible to everyone indefinitely. Have you ever opened a PDF or image of a bill and wondered about the next steps? These digital bills often lack interactivity and can easily be altered; however, by implementing web technologies to present e-receipts, we can convert many static features into engaging and customized experiences. This shift can be compared to the personalized interfaces found on top-tier web platforms or mobile applications, such as Amazon. Additionally, businesses can enhance customer transitions from one brand to another within their corporate family, tailoring promotions according to the specific brand, customer profiles, and the individual store's environment, thus improving the overall shopping experience. Ultimately, the adoption of cutting-edge technology not only simplifies the documentation process for transactions but also elevates customer interaction through targeted marketing techniques, creating a more satisfying consumer journey. By enhancing these interactions, businesses can foster deeper relationships with their customers and encourage loyalty over time.
What is InTheChat?
InTheChat serves as an all-encompassing digital marketing customer service platform tailored for major corporations. Esteemed companies such as JPMorgan Chase, Mayo Clinic, and Universal Studios Florida utilize InTheChat to ensure smooth communication with their clientele across multiple channels, such as SMS, social media, live chat, email, instant messaging, and chatbots. The platform also boasts sophisticated enterprise functionalities, including comprehensive performance analytics, secure authentication protocols, text analysis options, and skills-based routing, all aimed at enhancing customer engagement. By providing this extensive array of tools, InTheChat empowers organizations to efficiently handle customer inquiries and maintain a high standard of service quality. Furthermore, its user-friendly interface makes it accessible for businesses seeking to optimize their customer interactions.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Karnival
Date Founded
2019
Company Location
India
Company Website
www.karnival.com
Company Facts
Organization Name
InTheChat
Date Founded
2010
Company Location
Canada
Company Website
inthechat.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling