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Ratings and Reviews 0 Ratings
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What is Kinetiq?
Kinetiq provides energy companies with crucial resources to succeed in a rapidly changing industry. Our proven customer management systems enable retailers to develop and manage unique, competitive combinations of pricing, products, and services specifically designed for the important commercial and industrial sectors. Moreover, our data management and analytics services offer significant advantages for both energy companies and their customers. Currently, there is a worldwide trend towards the deregulation of the energy industry, with numerous developed countries exploring various strategies to address supply capacities that either meet or exceed demand. Some nations have already begun implementing structured plans aimed at achieving complete deregulation of their energy markets, while others are still in the preparatory stages. The impacts of these changes in the energy sector are substantial and widespread, requiring retailers in deregulated markets to provide more sophisticated and flexible energy solutions to remain competitive. As the energy sector evolves, the demand for innovation and agility will continue to grow, pushing companies to adapt to new market realities. In this environment, those who embrace change and foster creativity will likely emerge as the leaders of tomorrow.
What is HubCX?
HubCX seamlessly combines traditional billing, complex rating, and Customer Information System (CIS) capabilities with advanced workflow solutions, business intelligence applications, market interfaces, and features for API management. Its modern user interface provides easy access to all functions while allowing customization based on user roles, making it suitable for enterprise users, including those in call centers, as well as for business partners. The flexibility of HubCX supports the integration of both standard and customized products and services, utilizing a rules-based approach to manage pricing and discounts effectively. Moreover, HubCX facilitates the full automation and management of extensive processes such as onboarding, tailored workflows, and role-specific tasks. By enhancing billing processes through efficient network billing and robust revenue management, it substantially boosts operational efficiency. Additionally, organizations can craft better strategies by harnessing and analyzing Big Data, leading to improved decision-making and overall performance. This all-encompassing solution empowers businesses to adeptly respond to intricate market challenges while maintaining precision and agility in their operations. Ultimately, HubCX transforms how organizations manage their customer interactions and billing processes, ensuring they stay competitive in a rapidly evolving landscape.
Integrations Supported
Blackbird.AI
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kinetiq
Date Founded
1999
Company Location
New Zealand
Company Website
www.kinetiq.com
Company Facts
Organization Name
Hansen Technologies
Date Founded
1971
Company Location
Australia
Company Website
www.hansencx.com/hansen-create-deliver-engage-suite/energy-and-utilities/hansen-cis/hubcx/
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management