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Ratings and Reviews 0 Ratings
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What is Klapper?
Klapper is a versatile video communication platform that facilitates real-time video interactions between users seeking assistance and support representatives, commonly known as tutors, from SaaS companies. Designed to be both user-friendly and efficient, Klapper empowers SaaS organizations to deliver effective, customized video support with ease. For those aiming to enhance their customer service beyond conventional call center setups, Klapper presents an exceptional choice. This platform allows users to receive immediate assistance exactly when they require it through smooth video connections with your customer support representatives or tutors. Such an approach enables users to consult your leading experts, who can help them optimize their engagement with your SaaS products. Integrating Klapper into your existing platform is a swift and straightforward process; simply install the Klapper icon following a few simple steps. Furthermore, you have the option to customize the icon, ensuring it reflects your brand's unique style and provides a seamless user experience. With Klapper, you can be ready to offer video chat support in mere moments, thereby significantly boosting customer satisfaction and fostering stronger relationships with your clients. Ultimately, Klapper not only simplifies the support process but also transforms the way customers interact with your service.
What is Fixzy Assist?
Fixzy connects homeowners, tenants, and occupants instantly with maintenance and repair professionals. Utilizing cutting-edge augmented reality, artificial intelligence, and advanced computer vision, Fixzy's web application enables live video interactions and offers intuitive tools compatible with both mobile devices and desktop computers. This innovative platform allows property stakeholders to swiftly tackle issues, thereby reducing stress, preventing further damage, and minimizing the necessity for on-site visits, regardless of time or location. The web app's no-download feature permits technicians to assist occupants through their smartphones, facilitating remote troubleshooting that harnesses the power of AR and AI technologies. Occupants can easily submit accurate measurements, detailed damage reports, and analyze problems using the app's computer vision capabilities. You can arrange a live video session with our experts to discover how they can effectively aid your occupants with remote features such as live hand overlays, pointers, toolkits, document sharing, zoom functions, and translation services, ensuring that help is always just a click away. This groundbreaking approach not only accelerates resolution times but also significantly enhances the overall service experience for all parties involved. By streamlining communication and support, Fixzy paves the way for a more efficient and effective maintenance process.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$22.84 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BAD SISTEMS
Company Website
klapper.io
Company Facts
Organization Name
Fixzy Assist
Date Founded
2016
Company Location
United Kingdom
Company Website
www.fixzy.co.uk
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Categories and Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback