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What is Knovvu Biometrics?
Knovvu Biometrics provides a rapid and secure way to authenticate customers by evaluating over 100 unique voice characteristics. The technology is equipped with sophisticated functionalities, including the ability to manipulate playback, detect synthetic voices, and recognize changes in voice, which collectively safeguard against fraudulent activities. This innovative system decreases the average time required for customer verification during phone calls by around 30 seconds. It is designed to function seamlessly, regardless of the language, accent, or content of the conversation, facilitating a hassle-free experience for both customers and agents alike. By effectively monitoring numerous voice parameters, Knovvu Biometrics can swiftly identify and authorize callers within just a few seconds. Furthermore, the solution bolsters security through its blacklist identification capability, which matches the caller's voiceprint against a blacklist database for added protection. Knovvu also reports an impressive 95% enhancement in the speed of speaker identification across large datasets, while maintaining a high accuracy rate of 98% for both speaker verification and identification. This cutting-edge solution not only optimizes the authentication workflow but also significantly strengthens the security framework in customer interactions, ultimately leading to greater trust and satisfaction among users. Enhanced security measures like these are critical in today's digital landscape, where protecting customer information is paramount.
What is ArmorVox?
ArmorVox, developed by Auraya, is a sophisticated voice biometric engine that provides an extensive array of voice biometric capabilities for both telephony and digital environments. This cutting-edge solution not only improves customer engagement but also strengthens data security protocols. It boasts versatile deployment options, accommodating both cloud-based and on-premise setups. Utilizing advanced machine learning techniques, ArmorVox creates individualized background models tailored to each distinct voice print, guaranteeing peak performance. The system sets voice print thresholds grounded in real-world data, aligned with your specific security objectives. Additionally, ArmorVox's automated tuning features ensure its efficacy across a diverse range of languages, accents, and dialects. With its exceptional patented functionalities, ArmorVox empowers resellers to provide a more secure and robust solution that significantly enhances customer satisfaction and security measures. This innovative technology is a testament to the promising future of voice biometrics within an ever-changing digital landscape, paving the way for new possibilities and applications in various sectors.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sestek
Company Location
United Kingdom
Company Website
www.sestek.com/voice-biometrics-knovvu
Company Facts
Organization Name
Auraya
Date Founded
2010
Company Location
United States
Company Website
aurayasystems.com/armorvox/