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What is Knovvu Biometrics?
Knovvu Biometrics provides a rapid and secure way to authenticate customers by evaluating over 100 unique voice characteristics. The technology is equipped with sophisticated functionalities, including the ability to manipulate playback, detect synthetic voices, and recognize changes in voice, which collectively safeguard against fraudulent activities. This innovative system decreases the average time required for customer verification during phone calls by around 30 seconds. It is designed to function seamlessly, regardless of the language, accent, or content of the conversation, facilitating a hassle-free experience for both customers and agents alike. By effectively monitoring numerous voice parameters, Knovvu Biometrics can swiftly identify and authorize callers within just a few seconds. Furthermore, the solution bolsters security through its blacklist identification capability, which matches the caller's voiceprint against a blacklist database for added protection. Knovvu also reports an impressive 95% enhancement in the speed of speaker identification across large datasets, while maintaining a high accuracy rate of 98% for both speaker verification and identification. This cutting-edge solution not only optimizes the authentication workflow but also significantly strengthens the security framework in customer interactions, ultimately leading to greater trust and satisfaction among users. Enhanced security measures like these are critical in today's digital landscape, where protecting customer information is paramount.
What is IdentityX?
Daon's IdentityX provides a flexible and vendor-agnostic platform for identity services that effectively oversees the entire customer identity lifecycle. Central to fostering trust in digital identities is a cohesive, user-centric strategy that addresses identity creation, usage, and management. The IdentityX Platform includes vital features such as Identity Establishment, which covers account creation and digital onboarding, as well as Omni-Channel Multi-Factor Authentication for interactions across mobile, web, and call centers. Furthermore, it offers Identity Recovery and various device and account lifecycle management capabilities. The Digital Onboarding solution from Daon further streamlines the identity verification process across a variety of applications, ensuring compliance with regulations like Anti-Money Laundering (AML) and Know Your Customer (KYC). This all-encompassing array of services not only bolsters security but also allows organizations to adeptly meet their clients' identity management needs while maintaining a high level of efficiency. Ultimately, Daon's commitment to enhancing trust in digital identities is a cornerstone of its comprehensive identity service offerings.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sestek
Company Location
United Kingdom
Company Website
www.sestek.com/voice-biometrics-knovvu
Company Facts
Organization Name
Daon
Date Founded
2000
Company Location
United States
Company Website
www.daon.com
Categories and Features
Categories and Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning