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What is Knovvu Virtual Agent?

Imagine deploying an advanced virtual agent at each point of customer interaction to handle routine tasks, enabling you to concentrate on improving customer experiences. By automating customer service functions, you can offer round-the-clock support to your clients without increasing operational costs. Implementing an additional agent at each customer channel can quickly address straightforward inquiries, allowing your team to focus on more intricate issues. Customer feedback shows that the Knovvu Virtual Agent often saves approximately five full-time equivalent agent positions. Utilizing our unique Speech Recognition (SR) and Natural Language Understanding (NLU) capabilities, the Knovvu Virtual Agent accurately interprets customer intent and responds without needing live agents. With its superior speech recognition accuracy, the Knovvu Virtual Agent adeptly manages basic tasks, enhances self-service options, and cuts down on expenses related to customer service. This forward-thinking strategy not only maximizes resource distribution but also markedly elevates overall customer satisfaction levels. In addition, by streamlining operations, businesses can foster a more responsive environment, benefiting both employees and customers alike.

What is Bland AI?

Bland is a cutting-edge platform that utilizes artificial intelligence to optimize phone communications for businesses, featuring remarkably human-like conversational agents that are adept at handling a variety of tasks including sales, scheduling, and customer support. Its powerful, self-hosted architecture ensures rapid response times, boasts an impressive uptime of 99.99%, and implements rigorous security protocols. The platform enables organizations to create customized phone agents that can converse in multiple languages, manage complex workflows, and integrate smoothly with existing systems. By delivering cost-effective and scalable AI solutions, Bland provides businesses with the assurance that their calls are managed efficiently while preserving a personal and natural tone. Moreover, this technology not only boosts operational productivity but also greatly enhances customer interaction through its sophisticated features. Companies leveraging Bland's services can enjoy a competitive edge in their communication strategies.

Media

Media

Integrations Supported

Airtable
Beam AI
C#
Facebook Ads
Google Sheets
Java
JavaScript
Nango
PHP
Python
Ruby
Unbounce
Webflow
Zapier

Integrations Supported

Airtable
Beam AI
C#
Facebook Ads
Google Sheets
Java
JavaScript
Nango
PHP
Python
Ruby
Unbounce
Webflow
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sestek

Company Location

United Kingdom

Company Website

www.sestek.com/virtual-agent-knovvu

Company Facts

Organization Name

Bland AI

Date Founded

2023

Company Location

United States

Company Website

bland.com

Categories and Features

Categories and Features

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