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What is Kundo?

Modern customer service solutions include a wide array of platforms such as email, live chat, forums for inquiries, telephone support, social media channels, and sections for frequently asked questions. Kundo provides an all-encompassing set of tools that consolidates these various digital channels into a single, cohesive interface, enabling you to have a clear overview and more control over your customer interactions. We recognize that exceptional customer service goes beyond the implementation of advanced tools, which is why we aim to assist you at every stage of your customer service journey. To explore our full range of services, click here! To enhance your experience with Kundo's offerings, we provide a dedicated Success Manager focused on your achievement. This expert will not only help you get up and running but will also train your entire team and be available for any inquiries you may have. Furthermore, we partner with various organizations to offer training sessions designed to optimize customer interactions via digital channels, further boosting your team's efficiency. Your journey toward providing outstanding customer service is just a step away, and we are excited to accompany you on this path!

What is Accenture Cloud Trade Promotion Management?

The rise of global competition has posed significant challenges for companies striving to succeed in today’s market environment. In order to improve sales effectiveness, businesses are now prioritizing deeper engagement with customers, channels, shoppers, and consumers alike. Historically, firms in the consumer product industry have encountered an overwhelming array of solutions aimed at optimizing their front office functions. To address this issue, Accenture and Salesforce are collaborating to develop a comprehensive engagement platform that integrates Salesforce’s strengths with Accenture’s extensive knowledge in the consumer goods field. By leveraging Accenture Cloud Trade Promotion Management, businesses can effectively plan and implement promotional strategies while gaining valuable insights into their trade investments and profitability metrics. Furthermore, Accenture Cloud Retail Execution empowers management and field sales personnel to carry out more accurate and compliant promotional initiatives, thereby enhancing outcomes in a fiercely competitive market. This integrated strategy not only simplifies operational processes but also significantly improves the customer journey, fostering greater loyalty and satisfaction among consumers. In turn, this approach may lead to increased market share and sustained growth for participating businesses.

Media

Media

Integrations Supported

Callsign
Data Secure
Informatica Persistent Data Masking
Ionic Machina
Itron Enterprise Meter Data Management
Lative
Loangility
OpenText Web Site Management
Oracle Audience Segmentation
Oracle Partner Relationship Management
PTC Implementer
Palo Alto Networks Threat Prevention
Splunk User Behavior Analytics
Teamstack
Verbio
iSecurity Audit
purpose.jobs

Integrations Supported

Callsign
Data Secure
Informatica Persistent Data Masking
Ionic Machina
Itron Enterprise Meter Data Management
Lative
Loangility
OpenText Web Site Management
Oracle Audience Segmentation
Oracle Partner Relationship Management
PTC Implementer
Palo Alto Networks Threat Prevention
Splunk User Behavior Analytics
Teamstack
Verbio
iSecurity Audit
purpose.jobs

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kundo

Company Location

Sweden

Company Website

kundo.se

Company Facts

Organization Name

Salesforce AppExchange

Company Location

United States

Company Website

www.accenture.com/us-en/services/cloud/cloud-solutions

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Trade Promotion Management

Analytics / ROI Tracking
Approval Workflow
Budgeting & Forecasting
Claims Management
Competitor Analysis
Compliance Management
Customer Management
Discount Management
Pricing Optimization
Promotion Calendar
Settlement Management
Trade Agreement Management

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