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What is LDAP Plus AD Help Desk Professional Tool?

The LDAP Plus AD Help Desk Professional Tool is a powerful solution designed for the management of Active Directory and LDAP, providing a wide array of features for both administration and reporting purposes. This adaptable tool enables users to efficiently manage accounts, regulate permissions, and monitor user account statuses, while also overseeing other directory systems present within a network. It produces detailed reports for LDAP and Active Directory, which are essential for maintaining compliance with regulations such as SOX and HIPAA, in addition to supporting management oversight. Crafted with usability in mind, it offers help desk personnel and administrators a cohesive interface, thereby simplifying the management processes across both systems. The tool features an easy-to-navigate Windows-style interface that allows for seamless report generation for both AD and LDAP, which can be printed or exported in various formats, including Excel, CSV, and LDIF. Furthermore, it incorporates a straightforward wizard for scheduling reports, compatible with Windows Scheduler and Linux Cron, which enhances the automation of report generation for continuous oversight. This all-encompassing approach not only boosts the productivity of administrative duties but also facilitates more efficient compliance monitoring for organizations, ensuring that they remain aligned with regulatory standards. Users can expect a significant reduction in the time spent on manual tasks, leading to more focus on strategic initiatives.

What is Activate?

Activate offers an all-encompassing solution aimed at enterprise management and automation, primarily concentrating on the oversight of a user's Identity, Access, and Digital Workspace. Its robust integration with Microsoft Suite products, such as Active Directory, Office 365, and Azure AD, enhances its functionality. Users can easily request, approve, and manage crucial IT systems like Active Directory, Exchange, Office 365, and Azure for themselves and their peers within the organization through the platform. By merging Identity Management with Service Management into one cohesive product, Activate simplifies the management of a user's lifecycle, covering every stage from onboarding to offboarding. Additionally, the platform utilizes cutting-edge virtual LDAP technology, enabling Azure AD to be managed in a manner akin to Active Directory. This innovative method guarantees a smooth transition of services from on-premise setups to cloud environments, ensuring that user services remain uninterrupted. As a result, Activate not only boosts operational efficiency but also aids organizations in effectively navigating their digital transformation journeys, paving the way for future advancements. Ultimately, it empowers businesses to adapt swiftly to evolving technological landscapes.

Media

Media

Integrations Supported

Active Directory
LDAP
Innvikta
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange

Integrations Supported

Active Directory
LDAP
Innvikta
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange

API Availability

Has API

API Availability

Has API

Pricing Information

$795 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$5.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LDAPSoft

Company Location

United States

Company Website

ldapsoft.com/ldapplusad.html

Company Facts

Organization Name

Activate

Company Website

www.activatelive.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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