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What is Latitude?

Safeguard your brand's reputation and cultivate customer loyalty by implementing fast and secure payment systems for refunds and payouts. Traditional refund methods, such as paper checks, can be inefficient and slow, making it difficult to address customer issues promptly. A recent study by Emplifi revealed that over 80% of customers may abandon a brand after experiencing just two negative interactions, highlighting the crucial need for effective payment systems between businesses and consumers. Quick and hassle-free refunds, reimbursements, and other financial transactions are vital for maintaining customer satisfaction and protecting your brand’s reputation. Latitude provides a sophisticated software solution designed to simplify complex refund procedures, corporate distributions, reimbursements, and various payouts. Our innovative full-service workflow solution streamlines the entire B2C payments process, effectively eliminating manual delays. By accelerating the refund procedure, it enhances the customer experience while also offering significant cost savings for your business. Consequently, embracing a modern payment solution is not just advantageous but essential for any brand aspiring to succeed in a competitive landscape. In doing so, businesses can ensure they meet and exceed customer expectations consistently.

What is FIS Payment Hub?

The award-winning payment hub is revolutionizing the payments and banking reporting sector. The FIS Payment Hub Enterprise Edition streamlines operations, improves cash flow visibility for better liquidity management, and significantly reduces both operational costs and transaction fees. Our tailored workflows and controls for corporate payments are designed to dramatically decrease the chances of payment fraud and mistakes. This solution effectively handles all types of domestic and international payments, as well as direct debits—whether created within the hub or imported from third-party systems—providing extensive functionality. By enhancing cash visibility, minimizing errors, lowering fraud risks, and reducing expenses, you can leverage the latest technologies. Centralizing payment and risk management enables you to gain better insights into liquidity, allowing for more strategic decision-making. The role of automation is crucial in decreasing transactional costs and alleviating the operational load associated with managing various bank connections. Moreover, bringing together corporate payments throughout the organization establishes robust internal controls that significantly lower the risk of fraud and mistakes, thus promoting a safer financial landscape. This comprehensive strategy not only boosts efficiency but also equips your business for sustained growth and adaptability in an ever-changing market environment. Ultimately, this allows enterprises to stay ahead of the competition and respond quickly to new opportunities.

Media

Media

Integrations Supported

Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay

Integrations Supported

Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Brightwell

Date Founded

2001

Company Location

United States

Company Website

www.brightwell.com/latitude

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/products/fis-payment-hub-enterprise-edition

Categories and Features

Categories and Features

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