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What is Latitude?

Safeguard your brand's reputation and cultivate customer loyalty by implementing fast and secure payment systems for refunds and payouts. Traditional refund methods, such as paper checks, can be inefficient and slow, making it difficult to address customer issues promptly. A recent study by Emplifi revealed that over 80% of customers may abandon a brand after experiencing just two negative interactions, highlighting the crucial need for effective payment systems between businesses and consumers. Quick and hassle-free refunds, reimbursements, and other financial transactions are vital for maintaining customer satisfaction and protecting your brand’s reputation. Latitude provides a sophisticated software solution designed to simplify complex refund procedures, corporate distributions, reimbursements, and various payouts. Our innovative full-service workflow solution streamlines the entire B2C payments process, effectively eliminating manual delays. By accelerating the refund procedure, it enhances the customer experience while also offering significant cost savings for your business. Consequently, embracing a modern payment solution is not just advantageous but essential for any brand aspiring to succeed in a competitive landscape. In doing so, businesses can ensure they meet and exceed customer expectations consistently.

What is Félix?

Félix offers a modern remittance service that simplifies the process of sending money from the United States to Mexico, Guatemala, and Honduras. By leveraging WhatsApp, users can easily transfer funds without the need for any additional applications or the creation of new accounts, which significantly enhances convenience. The platform features competitive exchange rates and maintains a fixed fee of $2.99 per transaction. Transfers to bank accounts are nearly instantaneous, while cash pickups at designated locations usually make funds accessible within half an hour. Félix collaborates with top remittance providers in these countries to ensure that recipients have easy access to their money. Tailored for Latino communities in the U.S., it serves as an efficient and cost-effective way for individuals to support their families across borders. To further advance the remittance industry, Félix employs Blockchain technology and Artificial Intelligence, aiming to transform the traditional payment landscape. This cutting-edge strategy not only improves the overall user experience but also guarantees the security and transparency of each transaction, making it a reliable choice for international money transfers. As more users discover its benefits, Félix is poised to become a key player in the future of remittances.

Media

Media

Integrations Supported

Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay
WhatsApp

Integrations Supported

Mastercard Payment Gateway Services
MoneyGram
The Bancorp
Visa Click to Pay
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2.99 per transaction
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Brightwell

Date Founded

2001

Company Location

United States

Company Website

www.brightwell.com/latitude

Company Facts

Organization Name

Félix

Date Founded

2021

Company Location

United States

Company Website

www.felixpago.com

Categories and Features

Categories and Features

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