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What is LexisNexis Trail Tracker?

LexisNexis® Trail Tracker™ equips investigators with the tools needed to develop case strategies, outline essential actions, record observations, set alerts, and manage documentation. This innovative platform improves workflows by offering capabilities such as monitoring the progress of cases, tracking referral insights, assigning claims to appropriate departments for evaluation, and effectively distributing cases among investigators to optimize their workloads. Furthermore, Trail Tracker™ acts as a crucial resource for the management of Special Investigations Units (SIUs), allowing for the evaluation of investigator performance across various cases, monitoring recoveries and savings, and producing comprehensive reports on unit activities. By unifying all relevant information within a single platform, it enhances both efficiency and consistency in the investigative process. This holistic strategy not only refines operational procedures but also fosters improved collaboration among team members, ensuring that all aspects of each case are handled seamlessly. Through these capabilities, Trail Tracker™ ultimately supports the pursuit of justice and accountability.

What is EthicsPoint?

EthicsPoint, which is part of the NAVEX One GRC Information System, provides a hotline and incident management solution suitable for organizations of any size. With its centralized system, users can easily access and handle all reports of misconduct. The platform features analytics that help identify trends and produce comprehensive reports. Additionally, it includes collaboration tools that assist users in monitoring, assessing, and reducing the risks associated with their company's operations. Ultimately, this system not only promotes accountability but also fosters a culture of transparency within organizations.

Media

Media

Integrations Supported

NAVEX IRM
NAVEX One
PolicyTech

Integrations Supported

NAVEX IRM
NAVEX One
PolicyTech

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/trail-tracker

Company Facts

Organization Name

NAVEX

Date Founded

2004

Company Location

United States

Company Website

www.navex.com/en-us/products/navex-ethics-compliance/ethicspoint-hotline-incident-management/

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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