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What is Listen?

Listen is an AI-first research platform that automates the customer interview process, providing companies with fast, actionable insights. The platform conducts AI-powered interviews with personalized probing, generating real-time qualitative and quantitative data across various industries. Whether you need to test product concepts, measure brand perception, or evaluate creative content, Listen’s AI ensures that you get comprehensive feedback in hours, not days. With a pool of millions of participants and the ability to work in multiple languages, Listen Labs streamlines customer research while delivering deeper, more authentic insights from both video and text interactions.

What is CyberFacility?

Our objective is to thoroughly understand the nuances of market research. We provide tailored services that cater specifically to the distinct requirements of your project, offering creative solutions that you might not have previously considered, facilitated through both telephone and web-based technologies to boost the effectiveness of your study. Civicom features its proprietary global audio conferencing technology platform, which is exclusively developed and supported for the advantage of our clients and customers. Unlike other firms that depend on external audio service providers, we maintain complete oversight of the quality of your audio experience. Our experienced technicians are adept at managing every facet of your in-depth interviews and focus groups, which includes performing technical checks, updating webcam trackers to keep you aware of ongoing activities, preparing all participants for discussions, and promptly addressing any technical challenges that may arise during sessions. Moreover, our dedication to client satisfaction motivates us to perpetually enhance our services and adapt to the changing demands of the market, ensuring that we remain at the forefront of innovation and excellence in our field. We strive to forge lasting partnerships with our clients through consistent communication and support throughout the entire research process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Listen Labs

Date Founded

2023

Company Location

United States

Company Website

listenlabs.ai/

Company Facts

Organization Name

Civicom

Company Location

United States

Company Website

www.civicommrs.com/idis-and-focus-groups/

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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