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What is LitExtension?

Our innovative shopping cart migration service promises outstanding accuracy while significantly reducing the necessity for manual entries. You can easily finish the entire setup in three simple steps, all without requiring any coding skills! Throughout the migration period, your business will continue to run seamlessly, ensuring that no sales are lost. Your original store will stay fully operational, allowing you to receive new customers and process orders without interruption. We place a high priority on protecting your data, employing stringent measures such as GDPR compliance and a Non-Disclosure Agreement to ensure your information remains secure during the migration. Transitioning your online store to a new platform has never been more straightforward, faster, or more precise, thanks to LitExtension. With over 200,000 successful cart migration projects under our belt, we are proud to be recognized as the top provider of shopping cart migration services in the marketplace. Our dedication to delivering excellent service guarantees that your migration experience will be as smooth and hassle-free as possible, giving you peace of mind during this crucial upgrade. Every aspect of our process is designed with the goal of maximizing your satisfaction and minimizing any potential disruptions.

What is ChannelReply?

Effortlessly connect all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk within minutes. As customer inquiries arrive, you'll find order information conveniently presented for your reference. This setup allows for efficient replies from a unified dashboard—it's remarkably simple. By leveraging advanced features like automated replies, customized business protocols, and specific filters, you can provide personalized assistance in considerably less time and with ease. As a result, even a small team can manage a higher volume of customer interactions effectively. Centralizing all your customer information in one location significantly minimizes your response times. With ChannelReply at your disposal, you acquire the essential tools to address issues swiftly, enabling you to concentrate more on increasing sales! Furthermore, this streamlined method not only improves customer satisfaction but also enhances overall operational efficiency, ultimately leading to a more successful business.

Media

Media

Integrations Supported

Shopify
Amazon
BigCommerce
Freshdesk
Gorgias
Help Scout
Magento
OpenCart
PrestaShop
Re:amaze
Walmart
Wix
WooCommerce
Zen Cart
Zendesk
Zoho Desk
eBay

Integrations Supported

Shopify
Amazon
BigCommerce
Freshdesk
Gorgias
Help Scout
Magento
OpenCart
PrestaShop
Re:amaze
Walmart
Wix
WooCommerce
Zen Cart
Zendesk
Zoho Desk
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$69 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$31 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LitExtension

Date Founded

2011

Company Location

Vietnam

Company Website

litextension.com

Company Facts

Organization Name

Threecolts

Date Founded

2021

Company Location

United Kingdom

Company Website

www.channelreply.com

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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