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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
What is LiveRecover?
LiveRecover helps e-commerce businesses recover lost sales by addressing abandoned shopping carts left by potential buyers. The service utilizes live agents who act as brand ambassadors, interacting with customers in a manner that improves both support responsiveness and overall satisfaction. These agents become essential members of your team, reducing the volume of support requests while enhancing the customer journey. Furthermore, users benefit from access to comprehensive analytics regarding conversations and conversion metrics. You also have the opportunity to analyze performance data through Workflows and A/B Testing, giving you insights into product-level outcomes and sales driven by live agents. By enabling real-time monitoring of customer interactions, you can assess overall performance and investigate detailed insights through immediate conversion statistics. This strategy not only helps in retaining customers but also cultivates a deeper commitment to your brand, ultimately driving long-term success in the competitive online market. As a result, your business can achieve sustainable growth while ensuring that customer experiences remain at the forefront of your operations.
What is LTVPlus?
Our outstanding customer support team seamlessly integrates with your organization to boost your profitability. With the skills of our payment recovery experts, you can recover lost payments and reduce involuntary churn using various communication methods like emails, live chats, and outbound calls. Our dedicated team manages your live chat, help desk, social media interactions, and inbound calls, ultimately increasing both your sales figures and customer satisfaction levels. You will have access to a specialized team focused on re-engaging customers who have left, turning them into valuable sales opportunities. Experience the benefits of a customer support team solely dedicated to enhancing your business's profit margins. Elevate your sales and conversion rates while ensuring your customers are happy. Furthermore, we provide 24/7 support in multiple languages, making your brand consistently accessible. Collaborate with our highly skilled agents who can be tailored to meet the specific needs of your brand for the best outcomes. By investing in a dedicated support system, you not only improve customer engagement but also cultivate enduring relationships that can greatly influence your financial success. This commitment to exceptional service can lead to increased customer loyalty and repeat business.
Integrations Supported
Aircall
CartHook
Convoso
Gorgias
LiveChat
Re:amaze
Recharge
Shopify
WooCommerce
Zendesk
Integrations Supported
Aircall
CartHook
Convoso
Gorgias
LiveChat
Re:amaze
Recharge
Shopify
WooCommerce
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LiveRecover
Date Founded
2018
Company Location
United States
Company Website
liverecover.com
Company Facts
Organization Name
LTVPlus
Company Location
United States
Company Website
www.ltvplus.com
Categories and Features
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management