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What is LoopVOC?

Customer insights are more than just survey results; they involve a wider range of feedback mechanisms. LoopVOC harnesses AI to compile and analyze insights from multiple channels in real-time, equipping SaaS leaders with essential tools to enhance their growth strategies. All customer feedback is systematically organized and scrutinized within a single platform. The AI-powered text analytics reveal vital customer insights, enabling you to prioritize developing effective solutions over merely identifying problems. With our out-of-the-box, B2B SaaS-specific topic modeling, your team can start immediately and without any hassle. This method provides a true, real-time grasp of the customer's voice, removing any ambiguity about their preferences. By clarifying the most pressing risks and opportunities during the customer journey, your team is better prepared to tackle challenges that may restrict growth, thereby nurturing a collaborative customer program that is advantageous for both your clients and your financial outcomes. This comprehensive perspective guarantees that every dimension of the customer experience is managed proficiently. Additionally, it fosters a culture of continuous improvement, ensuring that your organization remains responsive to evolving customer needs.

What is Collabwriting?

Highlight important details on websites and PDF files, jot down personal observations, and compile the core insights you've collected. You can create public links, oversee user access, and make direct connections between insights from key stakeholders and your original sources. Effectively organize your knowledge with the use of tags, topics, and clusters, which simplifies the process of tracing your findings. Every piece of information is carefully preserved, monitored, and structured for easy retrieval and reference. With this tool, you can emphasize, share, and comment on materials from both internet sources and uploaded PDFs. You also have the option to export an entire topic from the Dashboard or seamlessly drag and drop specific excerpts into Google Docs or Notion. This user-friendly platform helps you find, share, and collaborate on information you come across online. Thanks to our Copilot feature, the tool minimizes the time you spend sourcing relevant materials by consistently collecting data, ideas, and references, and it enhances its effectiveness with each user interaction based on your feedback. Collaborate efficiently with your team by merging highlights from both web pages and PDFs into a unified topic, which further streamlines your workflow and boosts productivity. Ultimately, the simplicity and functionality of this tool make it an essential resource for anyone aiming to improve their information management skills while fostering collaboration among team members. The potential to transform your approach to knowledge management is limitless.

Media

Media

Integrations Supported

Expensya
Google Docs
Indent
Notion

Integrations Supported

Expensya
Google Docs
Indent
Notion

API Availability

Has API

API Availability

Has API

Pricing Information

$149 per month
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LoopVOC

Date Founded

2017

Company Location

United States

Company Website

www.loopvoc.com

Company Facts

Organization Name

Collabwriting

Company Location

Serbia

Company Website

collabwriting.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Categories and Features

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Popular Alternatives

Popular Alternatives