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What is LumenVox Voice Biometrics?

Businesses can enhance their customer interactions by implementing voice biometrics authentication while maintaining robust security measures. LumenVox's Voice Biometrics technology evaluates customers by analyzing their voice recordings against a database of previously authenticated voice samples, known as "voiceprints," to determine authenticity or fraudulence. Just as each person's fingerprint is distinct, so is their voice, making Voice Biometric Authentication a powerful tool for identity verification. The adaptable nature of LumenVox's Voice Biometrics technology allows organizations to choose the most suitable method for their needs, facilitating a streamlined and secure approach to customer verification. By integrating LumenVox Voice Biometrics, companies not only improve the user experience and cut operational costs but also bolster their security protocols. Additionally, the inclusion of liveness detection offers an extra layer of protection, ensuring that interactions remain safe and reliable. Overall, this technology represents a significant advancement in both customer service and security practices.

What is IdentityX?

Daon's IdentityX provides a flexible and vendor-agnostic platform for identity services that effectively oversees the entire customer identity lifecycle. Central to fostering trust in digital identities is a cohesive, user-centric strategy that addresses identity creation, usage, and management. The IdentityX Platform includes vital features such as Identity Establishment, which covers account creation and digital onboarding, as well as Omni-Channel Multi-Factor Authentication for interactions across mobile, web, and call centers. Furthermore, it offers Identity Recovery and various device and account lifecycle management capabilities. The Digital Onboarding solution from Daon further streamlines the identity verification process across a variety of applications, ensuring compliance with regulations like Anti-Money Laundering (AML) and Know Your Customer (KYC). This all-encompassing array of services not only bolsters security but also allows organizations to adeptly meet their clients' identity management needs while maintaining a high level of efficiency. Ultimately, Daon's commitment to enhancing trust in digital identities is a cornerstone of its comprehensive identity service offerings.

Media

Media

Integrations Supported

Avaya Aura

Integrations Supported

Avaya Aura

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com

Company Facts

Organization Name

Daon

Date Founded

2000

Company Location

United States

Company Website

www.daon.com

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

KYC

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