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What is LumenVox?

Voice recognition and authentication powered by artificial intelligence can revolutionize how customers interact with businesses. For two decades, we have focused on fostering successful partnerships through effective collaboration. Our relentless curiosity fuels our drive to innovate for the next twenty years. With our adaptable speech-enabling technology, you can design a solution tailored to your customers' diverse needs, ensuring reliability and cost-effectiveness. We excel at one essential task: integrating speech capabilities into your applications. Experience exceptional voice automation and seamless interactions. LumenVox ASR/TTS is versatile enough to handle both straightforward commands and intricate inquiries, enhancing efficiency for everyone involved. You can say goodbye to redundancy in communication. Our solution offers unparalleled flexibility in functionality, deployment options, and revenue generation. If you can envision it, LumenVox can assist in bringing it to life. Our user-friendly technology and comprehensive toolsets streamline the process, significantly cutting down the time from development to implementation, and ensuring a smooth transition for your projects.

What is Convin?

Convin's innovative AI-driven Conversation Intelligence Software simplifies the process for sales teams to analyze calls and enhance their business outcomes daily. By recording customer phone and video interactions, it seamlessly integrates with your CRM, providing comprehensive insights. The software transcribes voice and video calls into text and assesses the content thoroughly. Thanks to its advanced Artificial Intelligence capabilities, it identifies key topics, questions, and action items automatically. Through its detailed analysis, Convin reveals valuable insights that may not be immediately apparent, enabling you to make informed decisions that facilitate closing more deals. Additionally, you gain insights into the discussions taking place at various stages of meetings, which can be instrumental in coaching your sales personnel effectively. By understanding market sentiments and customer needs, Convin empowers sales teams to align more closely with market demands. Discover the unique strategies employed by top-performing sales representatives, as this knowledge can significantly elevate your team's performance and transform them into a powerhouse for achieving quotas. Ultimately, Convin serves as a strategic partner in driving sales excellence.

Media

Media

Integrations Supported

Aircall
Avaya Aura
Cisco AnyConnect
Five9
Freshsales
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
Outreach
Pipedrive
QEval
Salesforce
Twilio
Zoom

Integrations Supported

Aircall
Avaya Aura
Cisco AnyConnect
Five9
Freshsales
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
Outreach
Pipedrive
QEval
Salesforce
Twilio
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com/

Company Facts

Organization Name

Convin

Date Founded

2020

Company Location

India

Company Website

convin.ai/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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