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What is Customer Happiness Index?
The advanced predictive analytics tool tailored for telecommunications firms is designed to identify and analyze essential elements that impact Churn, ARPU, CLTV, and NPS. By leveraging state-of-the-art AI and Machine Learning technologies, businesses can seamlessly distribute satisfaction ratings across their entire clientele, leading to more strategic decision-making. Backed by Google Cloud, the CHI platform offers the chance to engage with a data set that reflects real-world telecom data. Users can employ CHI to evaluate the key factors influencing Churn, ARPU, CLTV, and NPS while also recognizing customer segments based on churn risk, potential revenue growth, and NPS. This platform not only enables telecom companies to refine their strategic plans but also cultivates a richer comprehension of customer behavior and preferences, ultimately driving better engagement and loyalty. Additionally, the insights gained from this analysis can significantly enhance customer retention strategies and improve overall service offerings.
What is Akkio?
Akkio enables enterprises to recognize patterns, evaluate crucial factors, and effortlessly produce forecasts by leveraging real-time data. You can integrate your data seamlessly to derive actionable insights that inform predictions. Explore your data comprehensively to identify trends, collaborate effectively with your team, and assess performance metrics, accuracy, seasonal variations, and key influencing elements. By optimizing every facet of growth operations, you can accelerate scaling through predictive analytics grounded in your existing data. Utilize AI in multiple ways; for example, prioritize marketing leads based on their conversion potential, ensuring that your resources focus on the opportunities most likely to generate significant revenue. Moreover, you can apply AI to predict revenue trajectories, assess pricing for various components and commodities, and identify avenues for market expansion. This technology also allows you to foresee which customers may be at risk of disengagement, empowering you to take proactive steps to minimize churn. By adopting these techniques, your organization can foster a more data-centric framework for making decisions and driving growth, ultimately leading to enhanced efficiency and profitability. This shift towards data-driven strategies can significantly transform how your business operates and competes in the marketplace.
Integrations Supported
Google Cloud BigQuery
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Salesforce
Snowflake
Zapier
Integrations Supported
Google Cloud BigQuery
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Salesforce
Snowflake
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lynx Analytics
Company Location
Singapore
Company Website
www.lynxanalytics.com/customer-happiness-index
Company Facts
Organization Name
Akkio
Date Founded
2019
Company Location
United States
Company Website
www.akkio.com
Categories and Features
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Categories and Features
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis