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Ratings and Reviews 0 Ratings
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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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What is Customer Happiness Index?
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What is Applause?
Finally, the market offers effective software for employee engagement. With Applause, your team can take true ownership of their responsibilities, resulting in a higher rate of customer loyalty. Effortlessly collect reviews and improve your brand's digital footprint. Motivate employees to generate more reviews by offering automated bonuses as rewards. Foster customer loyalty by monitoring, analyzing, and improving your net promoter scores. Assess your team's performance through individual rankings and appropriately reward the top performers. Enhance customer service by implementing digital tipping, ensuring that only the most satisfied clients can express their gratitude. Show employees that outstanding service is valued and give them access to their earnings in real-time. Increase employee motivation by promptly distributing tips and bonuses, as immediate acknowledgment of exceptional service elevates performance standards. Develop team incentives that align with your organization's goals and utilize spot bonuses to improve attendance, encourage upselling, celebrate work anniversaries, or support any performance-related initiative. This strategy not only drives employee motivation but also fosters a culture of appreciation and recognition throughout the entire organization, ultimately leading to a more engaged workforce. By prioritizing these practices, companies can create a thriving environment that benefits both employees and customers alike.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lynx Analytics
Company Location
Singapore
Company Website
www.lynxanalytics.com/customer-happiness-index
Company Facts
Organization Name
Applause
Company Location
United States
Company Website
applausehq.com
Categories and Features
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
Categories and Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys