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What is MDidentity?

Engage in your patient's online conversations by receiving notifications for new reviews and aggregating feedback from significant platforms all in one streamlined dashboard. Effective reputation management plays a crucial role in achieving success within the healthcare sector. Keep track of how well your marketing initiatives are performing, alongside various locations and healthcare providers, by utilizing measurable key performance indicators. Patients have a high level of trust in online reviews, often equating their importance to that of personal recommendations from friends or family. Improve your website's attractiveness to potential patients by incorporating customized review widgets that display your ratings prominently. Ensure that you remain compliant with HIPAA regulations by having the option to hide specific reviews if necessary. Monitor vital account KPIs, such as the conversion rate from reviews to appointment bookings, to analyze your effectiveness. Maintain a personal touch with customizable templates that simplify the process of sending review requests. Whether you prefer to manage your reviews through our mobile app or your desktop, both options provide you with the flexibility you need. By utilizing these resources, you can create and sustain a robust online presence, which is increasingly important in today's digital-first world. Ultimately, these tools empower you to foster trust and engagement with your patients more effectively.

What is Field Solution Group?

Utilize the strength of positive reviews to keep a leading position in your field. By gathering more favorable feedback, you can build a higher level of trust with potential clients than your competitors. Search engines will recognize your extensive positive presence online, which can improve your search rankings and make your business a go-to choice for newcomers. Additionally, you can boost your local search visibility while effectively monitoring your reputation on over 300 review sites. It's vital to ensure that your business is visible in the correct spaces when potential customers are searching. A single unfavorable review can deter as many as 30 prospective clients, highlighting the necessity of addressing concerns head-on. Our automated system allows your business to tackle negative experiences before they are aired publicly, enabling you to manage customer relations proactively. We equip you with the means to turn adverse situations into positive experiences by facilitating prompt communication with unhappy customers, ensuring you seize every chance to enhance your service. By focusing on customer satisfaction and adept feedback management, your business can not only survive but flourish in an increasingly competitive market. This proactive approach will not only safeguard your reputation but also foster a loyal customer base that drives long-term success.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Patient Spectrum

Date Founded

2007

Company Location

United States

Company Website

www.mdidentity.com

Company Facts

Organization Name

Field Solution Group

Date Founded

2015

Company Location

United States

Company Website

www.fieldsolutiongroup.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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