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What is MSI CloudPM?

MSI CloudPM serves as an all-in-one hotel property management solution, allowing users to manage a wide array of operations including housekeeping, front desk activities, financial oversight, and maintenance work. The system features a tape chart that provides insights into pre-blocked reservations for various rooms. Moreover, it allows users to effectively manage rooming lists, block bookings, special promotional pricing, and customized rates for corporate or group clients. Designed to optimize hotel management workflows, MSI CloudPM significantly improves operational efficiency while elevating the guest experience. This innovative software solution also adapts to the unique needs of each hotel, ensuring a tailored approach to property management.

What is Hotel Management System PMS?

The comprehensive revenue management system continually fine-tunes product offerings, pricing strategies, and occupancy rates. It also includes a room assignment feature that is optimized for the system, allowing for manual adjustments as needed. One accommodation option can be marketed in various formats, including a hotel room, an apartment, or a shared hostel environment. Housekeeping staff can easily update room statuses via a mobile interface that syncs automatically with the property management system (PMS). Pricing models are adaptable and can vary based on several factors, including agents, days of the week, occupancy levels, length of stay, and advance booking times. This system supports a wide array of trip durations, contact methods, and meal plans all managed within a single booking. Invoicing can be easily split among various addresses, guests, or billing periods to enhance flexibility. Services may be designed to represent a percentage of the total invoice or to include a breakdown of specific charges, such as local taxes and fees for credit card processing. Notifications regarding room allocations are dispatched, allowing the team leader to assign group members to their designated rooms efficiently. Moreover, the entire payment process is conducted online, which is necessary for issuing a mobile key, ensuring a smooth experience for guests. This integrated strategy not only improves operational efficiency but also significantly boosts customer satisfaction through its adaptable and effective management practices, proving to be a vital asset in today's competitive hospitality landscape.

Media

Media

Integrations Supported

FLEXIPASS
FairPlanner
PickupTracking
RevControl
Wave RMS

Integrations Supported

FLEXIPASS
FairPlanner
PickupTracking
RevControl
Wave RMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Multi-Systems

Date Founded

1990

Company Location

United States

Company Website

www.msisolutions.com

Company Facts

Organization Name

ASSD

Company Location

Germany

Company Website

www.assd.com/en/products-2/web-based-pms/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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