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What is Macquarie Telecom?

Answer a call on your landline and effortlessly connect with someone overseas. Teams Calling streamlines the entire process within Microsoft Teams for your convenience. In today's world, we often provide our desk phone numbers for accessibility, yet the dominance of mobile devices and laptops has reshaped how we communicate. With Teams Calling, you can utilize a single business landline number to effortlessly make or receive calls on your mobile, laptop, or desk phone, regardless of your location. Macquarie Telecom Hello offers a cloud-based hosted voice solution that simplifies the traditional PABX system by transitioning it to the cloud. To get started, just distribute Hello handsets throughout your organization and connect them for instant access. Additionally, overseeing your new services is a breeze, thanks to our intuitive Hello portal. This approach guarantees that your communications are not only efficient but also centralized, adapting seamlessly to the evolving needs of the modern workplace. In this way, you’ll never miss an important call, regardless of where you are.

What is Allstream?

Allstream stands as a prominent figure in the realm of business telecommunications, catering to clients throughout the United States and Canada. The company's goal is to streamline business communications and foster innovation, growth, and prosperity. With an array of advanced, scalable voice and Internet connectivity solutions, Allstream empowers organizations to enhance their communication and collaboration for greater effectiveness and profitability. Trusted by numerous customers across North America, Allstream provides essential business connectivity solutions. Partnering with Allstream allows you to prioritize your core business activities without distractions. As a pioneer in business communications in North America, Allstream has a rich history that dates back over 170 years, coinciding with the establishment of Canada’s first transcontinental railroad. Throughout the years, Allstream has not only maintained its leadership position but has also continuously embraced innovation to meet the evolving needs of its clients.

Media

Media

Integrations Supported

Allstream SD-WAN
Expert360
IPS Cloud
Microsoft Teams
StreetLight Data

Integrations Supported

Allstream SD-WAN
Expert360
IPS Cloud
Microsoft Teams
StreetLight Data

API Availability

Has API

API Availability

Has API

Pricing Information

$32 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Macquarie Telecom

Date Founded

1992

Company Location

Australia

Company Website

macquarietelecom.com

Company Facts

Organization Name

Allstream

Date Founded

1846

Company Location

USA and Canada

Company Website

allstream.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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