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What is MadCap Central?

MadCap Central provides a fully secure, cloud-based system that caters specifically to the needs of technical writers and documentation teams by facilitating authoring, collaboration, workflow, and project management. The streamlined approach to content and project management has reached new heights. This innovative platform allows teams to easily track and manage tasks, design workflows, schedule and automate various operations, host and publish content, and refine their writing abilities by engaging with and evaluating subject matter experts (SMEs). Thanks to its secure cloud infrastructure, MadCap Central integrates powerful on-premises authoring and publishing functionalities seamlessly. The intuitive interface is crafted to make organizing your content, projects, teams, and users straightforward. Users can personalize their dashboard to enhance productivity, ensuring optimal working conditions. The platform's extensive features support project uploads, importing from other users, designating specific individuals to projects, setting statuses, and receiving prompt notifications about ongoing activities, which guarantees that the documentation process is both efficient and highly collaborative. In addition, the consolidation of such features into a single platform empowers teams to collaborate more effectively, significantly decreasing the time allocated to administrative duties. Overall, MadCap Central positions itself as an indispensable tool for any documentation team aiming for excellence in their workflow.

What is Adobe RoboHelp?

Uncover the ideal software for crafting Help, policy, and knowledgebase documentation, now accessible for Mac users. Begin your journey with intuitive authoring tools designed on the principles of HTML5 and CSS3. Generate Microcontent that fuels advanced technologies, including AI-powered chatbot solutions and beyond. Seamlessly integrate modern formats like Markdown while still supporting traditional formats such as Word and HTML5. Create captivating content enriched with a variety of multimedia elements. Enhance your review workflows with integrated online review functionalities. Manage document versions effectively by utilizing leading collaboration and source control solutions. Enjoy the benefits of single-source publishing, adaptable to any screen, device, or format of your choice. Deliver exceptional and interactive content experiences with the advanced Frameless Responsive HTML5 output. Experience the capabilities of Adobe RoboHelp for producing top-notch Help, policy, and procedural documentation, now available for Mac users as well. Moreover, create Microcontent that boosts chatbots, stylish snippets in search engine results, and much more, guaranteeing your content stays ahead in the digital landscape. With these features, you can ensure that your documentation not only meets standards but also excels in engagement and usability.

Media

Media

Integrations Supported

Salesforce
ServiceNow
Zendesk
Adobe Document Cloud
Help+Manual
HelpXplain
Microsoft 365
Microsoft Word

Integrations Supported

Salesforce
ServiceNow
Zendesk
Adobe Document Cloud
Help+Manual
HelpXplain
Microsoft 365
Microsoft Word

API Availability

Has API

API Availability

Has API

Pricing Information

$109 per month
Free Trial Offered?
Free Version

Pricing Information

$29.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MadCap Software

Date Founded

2005

Company Location

United States

Company Website

www.madcapsoftware.com/products/central/

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

www.adobe.com/products/robohelp.html

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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