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What is Magentrix PRM?

The Magentrix portal designed for partner relationship management (PRM) can significantly enhance the efficiency of your channel partners. It offers the ability to tailor the visual identity of your brand while managing access to both standard and customized objects, enabling document sharing and eLearning resources. Among its many features are partner onboarding, comprehensive playbooks, training and certification programs, pop-up alerts, deal registration, document management, content management, and market development funds (MDF). In terms of integrations, Magentrix connects effortlessly with various CRM systems such as Salesforce, SAP, Dynamics, and HubSpot, allowing you to consolidate corporate data into a single accessible source. You maintain full authority over security settings and permissions, while the platform intelligently enhances Salesforce data synchronization to ensure quick access and optimal performance. Additionally, the portal allows for expansion through an increasing array of third-party applications, including Zapier, and supports integration via a RESTful API for tailored connectivity solutions. This flexibility ensures that your partner ecosystem remains robust and adaptable to changing business needs.

What is CX Connected Portal?

Elevate the satisfaction levels of your clients and partners by providing a tailored self-service experience through a dedicated portal and mobile application that seamlessly interfaces with your CRM, ERP, and customer support systems. Create a customer-oriented portal utilizing pre-made templates that feature flexible layouts, optional widgets, and interconnected forms. Empower customers to submit and track their support inquiries, delve into knowledge base articles, and obtain product details. Design a customized, intuitive mobile application that delivers an easy-to-navigate self-service experience customized to align with your customers' preferences. Ensure users receive timely updates regarding their support cases, renewals, and orders, while also recommending related products and services to enhance cross-selling potential and drive revenue growth. This all-encompassing strategy not only boosts customer engagement but also cultivates a sense of loyalty and satisfaction among your clientele, leading to long-term relationships. By prioritizing the user experience, you position your business as a leader in customer service excellence.

Media

Media

Integrations Supported

Adobe Acrobat Sign
Authorize.Net
Formstack
LiveChat
Mailchimp
Maileon
Microsoft Dynamics 365
Partner Fleet
Salesforce
Stripe
Twilio
Wazala
Wufoo
Zapier
iConduct

Integrations Supported

Adobe Acrobat Sign
Authorize.Net
Formstack
LiveChat
Mailchimp
Maileon
Microsoft Dynamics 365
Partner Fleet
Salesforce
Stripe
Twilio
Wazala
Wufoo
Zapier
iConduct

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Magentrix

Date Founded

2012

Company Location

Canada

Company Website

www.magentrix.com

Company Facts

Organization Name

MobileForce Software

Company Location

United States

Company Website

www.mobileforcesoftware.com

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Channel Marketing

Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion

Partner Relationship Management (PRM)

Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

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