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What is Magier?

Regardless of your privacy needs, our advanced AI solutions effectively protect your data. Businesses frequently encounter difficulties in navigating the rapidly evolving privacy regulations, which can lead to hefty fines and a decline in consumer trust. Concerns about the potential exposure of sensitive data during AI engagements are entirely justified, as many companies find it challenging to oversee how their data is handled within AI systems, potentially resulting in severe misuse. Our cutting-edge platform leverages AI technology to automatically identify and safeguard sensitive information, ensuring your data remains secure. Utilizing our services allows you to proactively comply with data privacy laws and meet current regulations like GDPR and CCPA. You can enjoy real-time redaction of confidential information while maintaining seamless interactions that uphold data integrity. Additionally, our privacy solutions are tailored to meet the unique needs of your business, offering various flexible options for data safeguarding and redaction. By implementing our platform, you can not only enhance your data privacy strategy but also foster greater trust with your customers, ultimately strengthening your business relationships. Take the initiative now to elevate your data protection efforts and reassure your clients of your commitment to their privacy.

What is Interactions Trustera?

The sole answer that ensures real-time PCI compliance without compromising the customer experience is Interactions Trustera. This innovative platform operates instantaneously to protect both staff and clients by restricting contact center agents from accessing payment card information (PCI). By employing cutting-edge AI technology, Interactions Trustera anticipates and obscures any sensitive data that might be discussed or shared during interactions between agents and customers. This solution guarantees that agents, whether they are remote or on-site, uphold PCI compliance while delivering outstanding service. Uniquely, it is recognized as the only platform capable of real-time, audio-sensitive information redaction on a global scale. With its ability to safeguard agents in any environment, clients can have peace of mind knowing their data is protected. Moreover, this pioneering system significantly reduces the risks and potential fraud linked to handling PCI data across both voice and digital communication channels, ensuring secure PCI data capture without disrupting the customer experience. In conclusion, Trustera not only fortifies security measures but also elevates the overall quality of service provided to customers.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Android
Cypress
Docker
Figma
GitHub
HTML
Java
JavaScript
Jira
Node.js
PostgreSQL
React
TypeScript
Visual Studio Code

Integrations Supported

Amazon Web Services (AWS)
Android
Cypress
Docker
Figma
GitHub
HTML
Java
JavaScript
Jira
Node.js
PostgreSQL
React
TypeScript
Visual Studio Code

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Magier

Date Founded

2023

Company Location

United States

Company Website

magier.ai/

Company Facts

Organization Name

Interactions

Date Founded

2004

Company Location

United States

Company Website

www.interactions.com/products/trustera/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

PCI Compliance

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
PCI Assessment
Patch Management
Policy Management

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