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What is Majuda Voice?

The importance of call recording is growing, especially in terms of improving quality management and increasing sales efficiency. Majuda provides outstanding call recording solutions alongside quality management services, while also adeptly handling corporate liability issues. The adaptability of call recording makes it a valuable asset in numerous industries, showcasing its power in achieving business success. Our cutting-edge and compliant suite of call recording products offers a holistic solution that aligns seamlessly with our clients' goals and strategic visions. By utilizing Majuda's call recording and quality management solutions, clients can anticipate a significantly more streamlined process, improved customer satisfaction, and proficient management of liability risks. Dedicated to empowering our clients’ growth, Majuda prioritizes the development of call recording solutions that enhance customer loyalty and sales outcomes, ultimately driving increased profitability. Additionally, we are committed to continually evolving our offerings to address the dynamic requirements of our clients in a competitive landscape, ensuring they stay ahead of the curve. This proactive approach not only helps our clients achieve immediate results but also positions them for long-term success.

What is Crystal Quality?

Crystal Quality is an all-encompassing multimedia recording platform available online, tailored for TDM, analog, and VoIP settings, and it supports a wide range of telephony interfaces, including analog trunks/extensions, digital trunks like ISDN BRI/PRI and E1/T1, as well as VoIP trunks/extensions and both discrete and trunked radios. Developed by Avdor CIS, Crystal Quality simplifies the management of numerous recording types, which encompass call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all presented through a user-friendly and visually appealing interface. The platform offers a variety of flexible pricing structures, allowing businesses to easily choose the most suitable plan that aligns with their specific needs while ensuring cost savings and maximized benefits. Avdor CIS’s innovative approach merges call recording and monitoring into a remarkable, unified solution that effectively addresses all organizational requirements. Moreover, Crystal Quality significantly boosts operational efficiency by bringing together various modes of communication into one streamlined system, thus fostering better collaboration and responsiveness across teams. Ultimately, this solution exemplifies how technology can enhance business processes and improve overall productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Majuda

Company Website

www.majuda.com

Company Facts

Organization Name

Avdor CIS

Date Founded

2010

Company Location

Israel

Company Website

www.crystalrs.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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