Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine OpManager Reviews & Ratings
    1,310 Ratings
    Company Website
  • Auvik Reviews & Ratings
    650 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    717 Ratings
    Company Website
  • Paessler PRTG Reviews & Ratings
    694 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    42 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    151 Ratings
    Company Website
  • NMIS Reviews & Ratings
    14 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    2,427 Ratings
    Company Website
  • NetBrain Reviews & Ratings
    144 Ratings
    Company Website

What is ManageEngine OpManager MSP?

OpManager MSP, developed by ManageEngine, is an all-encompassing tool designed for monitoring and managing networks on behalf of service providers, allowing them to oversee their clients' network devices efficiently. Featuring a user-friendly interface, it simplifies management tasks and alleviates the workload for IT teams. Additionally, it enhances the performance of client network devices through various optimization techniques. The tool offers network visualization features, ensuring that service providers have a unified view of numerous client networks. By automating routine maintenance tasks and troubleshooting processes, OpManager MSP helps conserve valuable resources while also providing insights into network performance. Furthermore, the recently introduced NCM Add-on empowers managed service providers (MSPs) to effectively handle network configurations, maintain compliance, and detect firmware vulnerabilities to bolster security. Overall, this solution streamlines the management of diverse client networks and their components, reducing the need for multiple disparate tools. Its comprehensive features make it an indispensable asset for service providers aiming to deliver high-quality network management services.

What is Invarosoft?

Software designed to enhance the experience for Managed Service Providers (MSPs) and IT teams is now available to significantly improve customer satisfaction, operational efficiency, security, and communication. By merging your professional services automation (PSA) or IT service management (ITSM) tools with features such as apps, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can tailor each application to meet the specific needs of individual clients, effectively enhancing customer satisfaction and net promoter scores (NPS). Clients value having their requirements addressed within a single, user-friendly platform. With ITSupportBotâ„¢, there is the potential to reduce support tickets by up to 10%, as our integrated 'Self-Service Bot' helps cut down on unnecessary inquiries while the 'Smart Engineer Bot' provides engineers with precise ticket information from the outset. This not only alleviates administrative tasks but also boosts job satisfaction among engineers. Additionally, by offering such customized solutions, you can establish a strong unique selling proposition that allows you to deliver outstanding experiences, surpass your competition, and secure more monthly recurring revenue (MRR) contracts. Ultimately, these tailored offerings not only enhance productivity but also contribute to building enduring client relationships that can lead to long-term success. The focus on customer-centric solutions is essential in today's fast-paced technological landscape.

Media

Media

Integrations Supported

Autotask PSA
ConnectBooster
ConnectWise PSA
Datto RMM
Datto Workplace
IT Glue
Wise-Pay

Integrations Supported

Autotask PSA
ConnectBooster
ConnectWise PSA
Datto RMM
Datto Workplace
IT Glue
Wise-Pay

API Availability

Has API

API Availability

Has API

Pricing Information

$795
Free Trial Offered?
Free Version

Pricing Information

$189 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ManageEngine

Date Founded

1996

Company Location

India

Company Website

www.manageengine.com/network-monitoring-msp/

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Popular Alternatives

Popular Alternatives

CloudRadial Reviews & Ratings

CloudRadial

Azurative
Auvik Reviews & Ratings

Auvik

Auvik Networks