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Ratings and Reviews 0 Ratings
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Local Measure EngageEngage offers a uniquely tailored and outstanding experience by leveraging the capabilities of AWS and Generative AI. Traditional contact center systems, which are often cumbersome and outdated, can lead to excessive costs and inefficiencies. Local Measure's Engage For Amazon Connect is designed to meet the demands of today's consumers effectively. As a Contact Center as a Service, Engage takes care of all upgrades and enhancements, eliminating the need for costly agent licenses or complex hardware setups. Our pricing model based on consumption is flexible enough to suit businesses of various sizes. To successfully establish a brand, prioritizing customer needs is essential. Engage empowers agents with tools such as sentiment analysis and chatbots, allowing them to gain deeper insights into customer behavior and enhance user experience. Engage supports multiple communication channels, including Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat, LINE, and Web Chat, ensuring comprehensive customer engagement. This multi-channel approach not only streamlines interactions but also helps businesses connect with their audience in the ways that are most effective for them.
What is Manhattan Active Retail?
The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.
What is Dealio?
Dealio Technologies provides a groundbreaking cloud-based platform that transforms the automotive retail landscape for dealers, captive lenders, and insurance companies.
1) Retailing, Financing, and Warranty Automation: This cutting-edge solution effortlessly merges the retail process with immediate financing options and integrates the dealer's warranty products into every transaction for a smoother experience.
2) No-Credit-Impact Experience and Dealer Widgets: Customers benefit from a soft inquiry method that does not affect their credit scores, allowing for a detailed lead that includes the buyer's profile, preferred vehicle from the dealer's selection, and financing approval.
3) TRUE Digital Purchases: The platform supports a completely remote and digital vehicle purchasing experience, covering all facets of retail operations such as inventory oversight, financing, warranty offerings, stipulations automation, and electronic contracting.
4) Omni-Channel Engagement: In addition to a user-friendly web platform, customers can kickstart their digital purchasing journey by scanning a QR code located on the vehicle at the dealership, thereby improving accessibility and convenience.
This comprehensive approach not only simplifies the purchasing process but also empowers dealers to meet the evolving needs of today's consumers while enhancing their overall efficiency. By leveraging technology, Dealio Technologies positions itself as an essential ally in the modern automotive retail environment.
Media
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Integrations Supported
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Integrations Supported
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Manhattan Associates
Date Founded
1990
Company Location
United States
Company Website
www.manh.com/active/omni
Company Facts
Organization Name
Dealio Technologies
Date Founded
2022
Company Location
United States
Company Website
www.dealiotech.com
Categories and Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce