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What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

What is Hopstack?

Hopstack serves as a comprehensive order fulfillment and warehouse management system designed to elevate operational performance for e-commerce, retail, and third-party logistics (3PL) companies. This platform provides warehouse managers with instantaneous insights into each task and procedure within the order fulfillment cycle, ensuring enhanced oversight. By effectively connecting traditional Warehouse Management Systems (WMS) with Enterprise Resource Planning (ERP) systems, it not only boosts operational efficiency but also offers detailed visibility throughout the entire fulfillment journey. With Hopstack, businesses can optimize their warehouse management, eradicate bottlenecks, and enhance fulfillment speed without the need for additional resources. Furthermore, the software seamlessly integrates with widely utilized hardware components such as scanners, printers, robots, automated guided vehicles (AGVs), and autonomous mobile robots (AMRs), as well as various software solutions including ERP systems, e-commerce platforms, and shipping services. The platform’s unique algorithms facilitate continuous self-improvement through techniques like order batching and route optimization, while also enabling flexible task assignments for maximum efficiency.

Media

Media

No images available

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$12,000
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Company Facts

Organization Name

Hopstack

Date Founded

2018

Company Location

United States

Company Website

hopstack.io

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

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