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What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

What is Infor CloudSuite Retail?

Imagine a holistic and interconnected framework that flawlessly merges every facet of your business operations. By harnessing the power of predictive analytics and smart data, it strives to significantly improve operational efficiency. The system's design is not only visually appealing but also intuitively navigable, promoting higher levels of user engagement. Deployed in the cloud, this solution simplifies the processes of implementation, integration, and ongoing updates. It delivers a seamless omni-channel experience that is adaptable to mobile platforms, socially engaging, and ready for future industry trends. Infor CloudSuite Retail embodies these features through a technology suite that is both completely integrated and specifically designed for the retail sector, crafted by experts familiar with the nuances of retail. With its unique functionalities tailored to retail needs, Infor CloudSuite Retail is empowering over 2,500 grocery, fashion, and specialty retailers globally with the vital tools necessary to secure their business futures. This forward-thinking approach transcends merely keeping up with trends; it aims to redefine the benchmarks of excellence within the retail industry. Moreover, as the landscape continues to evolve, organizations leveraging this system will find themselves better equipped to adapt and thrive in an increasingly competitive market.

Media

Media

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/cloudsuite-retail

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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