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What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

What is Ivy Mobility?

Ivy Mobility provides a specialized Industry Cloud tailored for the consumer goods sector, offering an extensive array of software applications that optimize and refine numerous operations, including sales, merchandising, distribution, and direct store delivery. Aiming to elevate retail execution, the field sales module equips sales representatives with tools to cultivate the perfect store atmosphere through surveys, audits, and structured selling techniques. The Direct Store Delivery (DSD) feature is versatile, serving a variety of users such as sales staff, delivery crews, route sales agents, and independent representatives. Additionally, the field service module supports route sales representatives in effectively scheduling stock deliveries, replenishing vending machines, and managing financial collections with ease. Sales Force Automation enhances customer interactions in retail settings, empowering brand ambassadors to actively promote products to shoppers, implement marketing campaigns, boost sales, and manage inventory and time resources efficiently. Furthermore, Distributor Management tools enable brands and major distributors to seamlessly oversee sales routes, transactions, and route accounting. Digital Merchandising capabilities allow merchandisers to efficiently handle planograms, arrange display setups, and keep an eye on competitors, ensuring a sustained competitive advantage in the marketplace. By providing this comprehensive suite of tools, Ivy Mobility not only significantly enhances productivity but also cultivates improved collaboration among diverse participants within the consumer goods industry, ultimately driving better results for all stakeholders involved.

Media

Media

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Rayven

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Rayven

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Company Facts

Organization Name

Ivy Mobility

Date Founded

2002

Company Location

Singapore

Company Website

ivymobility.com

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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