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SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is MarketForce One?
Tailor and enhance your sales approach across different industries, offerings, geographic areas, client accounts, and distribution methods. Whether you are a small business or a major financial corporation, MarketForce One enables you to boost your sales through effective selling strategies, access real-time reporting for valuable insights, and improve customer service on all platforms, including telesales. You can efficiently handle leads and opportunities with features that support immediate lead entry, prompt follow-ups, and successful closures. Develop a thorough understanding of your clients by examining crucial factors like credit limits, sales performance, and account longevity. Provide instant quotes to your customers and create tailored proposals on-site using built-in customizable calculators. Utilize flexible surveys to gather detailed market intelligence, segment your customer base, anticipate competitor moves, and collect essential data on customer needs and preferences. By optimizing these processes, you will not only strengthen client relationships but also significantly contribute to your organization's growth and success. Ultimately, a well-structured sales strategy will position your business to adapt and thrive in an ever-evolving market landscape.
What is CallAction?
CallAction enhances the customer lifecycle by automating monotonous sales tasks, allowing businesses to focus on more strategic efforts. It facilitates effortless lead generation through multiple channels, including calls, texts, and emails, which bolsters both online and offline marketing initiatives. By automating data entry into your CRM, you can conserve precious time and guarantee immediate responses to every email lead or phone call, potentially increasing lead conversion rates by as much as 391%. Moreover, you can implement automated responses and follow-up tactics through advanced drip campaigns that maintain a personal touch. This functionality allows for the ongoing nurturing of your lead database with scalable automation across various communication platforms. You can also utilize long-term drip campaigns that can be paused and resumed, all while benefiting from comprehensive scheduling features. The system adeptly captures leads from incoming phone calls and texts, seamlessly integrating them into your CRM for efficient management. Furthermore, discover new lead possibilities with real-time data append intelligence, complemented by a first-come, first-served broadcast system that guarantees rapid assignment of inbound calls and email leads to your sales team. By adopting these comprehensive strategies, you can not only improve your sales processes but also elevate your overall productivity and operational efficiency. Ultimately, CallAction empowers businesses to maximize their sales potential while ensuring that no lead goes unattended.
Integrations Supported
Follow Up Boss
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MarketForce
Date Founded
2018
Company Location
Kenya
Company Website
marketforce360.com/marketforce-one.html
Company Facts
Organization Name
CallAction
Date Founded
2017
Company Location
United States
Company Website
callaction.co
Categories and Features
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management