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What is MarketingConnect?

In today's rapidly evolving and interconnected world, consumers effortlessly move through different channels, devices, and locations at an astonishing pace. Tracking customer interactions and their associated data to deliver personalized experiences can feel overwhelming. Nevertheless, this challenge can be effectively addressed. Experian Marketing Services' MarketingConnect adeptly resolves customer identities, creating a detailed customer profile that consolidates various touchpoints, connects channels and devices, and merges offline and digital behaviors. This results in a continuous, privacy-compliant identity that encapsulates every aspect of a consumer's everyday life. By aggregating a wide range of both declared and undisclosed data from diverse offline and online engagements, businesses can gain a holistic view of their most valuable customers and potential clients. Our people-based graph, developed over more than fifty years of reference data, enables marketers to precisely and consistently associate real individuals and households with pertinent data points, thereby facilitating effective engagement strategies. This groundbreaking method not only boosts marketing accuracy but also cultivates stronger relationships with customers, ultimately driving business growth. As businesses adapt to this landscape, the importance of understanding consumer behavior becomes increasingly paramount for sustained success.

What is Common Room?

Strive for complete openness in your digital platform interactions. Take proactive measures to ensure that your engagements are personalized and authentic at every stage of the customer journey. Provide your development team with the necessary resources and insights. Improve your team's productivity by implementing efficient workflows and utilizing data analytics. Convert digital interactions into a thriving sales funnel. At present, your sales team is making use of only 5% of the time that prospects have during their buying journey. The community plays a vital role in the decision-making process. It is within this space that potential clients discover your offerings, users look for solutions to their inquiries, and pivotal purchasing decisions are formulated. Common Room brings together engagement metrics from various digital platforms, product usage data, and customer insights to deliver actionable analytics and automated interactions that promote success throughout the customer experience. Utilize digital engagement as a crucial element in your strategy for customer growth. By synchronizing community, product, and client data, you can uncover valuable insights and make well-informed decisions that ultimately improve your business results. This cohesive strategy will not only strengthen relationships but also foster greater customer loyalty, ensuring a more robust market presence for your brand.

Media

Media

Integrations Supported

Bevy
Discord
Discourse
GitHub
Google Sheets
Hightouch
HubSpot CRM
HubSpot Customer Platform
Indent
Khoros
Reddit
Salesforce
Salesforce Experience Cloud
Scarf
Shopify
Skilljar
Snowflake
X (Twitter)
YouTube
Zapier

Integrations Supported

Bevy
Discord
Discourse
GitHub
Google Sheets
Hightouch
HubSpot CRM
HubSpot Customer Platform
Indent
Khoros
Reddit
Salesforce
Salesforce Experience Cloud
Scarf
Shopify
Skilljar
Snowflake
X (Twitter)
YouTube
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Experian Marketing Services

Company Location

United States

Company Website

www.experian.com/marketing-services/identity-resolution

Company Facts

Organization Name

Common Room

Company Location

United States

Company Website

www.commonroom.io

Categories and Features

Categories and Features

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

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