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What is Mavoco CMP?

MAVOCO’s Connectivity Management Platform (CMP) is recognized as the leading carrier-grade solution for connectivity service providers who wish to offer IoT connectivity services effectively and profitably. By automating the critical workflows that mobile network operators (MNOs) require to create, implement, and monetize IoT connectivity services, the MAVOCO CMP significantly enhances operational efficiency. Our all-encompassing BSS stack is specifically designed to address the unique low ARPU/high-volume challenges of the IoT market, ensuring a streamlined and cost-effective structure. The platform’s multitenancy and overlay capabilities allow for effortless interoperability between MNOs, enabling seamless network switching across multiple countries, which is particularly advantageous for MNO groups and alliance partners looking for economical solutions. Connectivity service providers, resellers, and enterprises benefit from a user-friendly self-care interface that simplifies SIM ordering, activation, and offers a fully automated lifecycle management experience. Moreover, real-time monitoring, alert notifications, and proactive maintenance practices lead to notable decreases in operational costs. Enhanced self-service diagnostics and troubleshooting features further reduce the volume of customer support queries, which ultimately boosts customer satisfaction and loyalty. This holistic strategy firmly establishes MAVOCO as a frontrunner in the rapidly changing IoT connectivity arena, and our commitment to innovation ensures that we remain at the forefront of industry advancements.

What is Alepo Digital BSS?

Alepo's digital BSS platform encompasses a wide array of features such as convergent billing, digital CRM, partner management, and various additional modules. This comprehensive system facilitates swift implementation, effective monetization, and management of the latest communication services. The platform's customer relationship management tools enhance the customer experience while boosting retention rates. By automating workflows, it optimizes both support and sales processes. Additionally, Alepo offers a versatile, device-responsive self-care system that includes AI chatbot integrations, providing customers with round-the-clock assistance throughout the year. This functionality not only allows customers to engage through their preferred channels but also alleviates pressure on customer service representatives. Moreover, Alepo's centralized product catalog enables service providers to quickly introduce new products and services, adapting swiftly to the evolving demands of the market. Overall, this platform ensures that operators remain competitive in a fast-paced environment.

Media

Media

Integrations Supported

Casa Systems

Integrations Supported

Casa Systems

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mavoco

Company Location

Austria

Company Website

mavoco.com/for-csps/

Company Facts

Organization Name

Alepo Technologies

Date Founded

2004

Company Location

United States

Company Website

www.alepo.com/products-services/digital-business-support-system-bss/

Categories and Features

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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