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What is MeQue?
Enhance your customers’ experience and facilitate their trip organization to your store with the innovative MeQue queue management solution. This system not only supports social distancing but also strikes a balance between customer satisfaction and operational efficiency through features like virtual queuing, appointment scheduling, and contactless order pickups. We understand that a positive customer experience is essential, and we aim to ensure that your patrons feel secure, happy, and stress-free in any situation. Provide your clients with a convenient, flexible, and enjoyable method for booking appointments on any device. Improve communication with automated alerts and two-way messaging to minimize waiting times on-site. By optimizing your customer management system, you can elevate the quality of the service you provide. Eliminating queues and speeding up transactions makes the customer journey more seamless and efficient. Customers can join the queue from any location while receiving real-time notifications about their wait times and queue positions, keeping them informed throughout their visit. This feature not only helps you stay proactive in planning but also allows you to focus more on fulfilling customer expectations and preferences. Furthermore, gaining deeper insights into customer behavior enables you to make informed strategic changes to your operations, ultimately driving success and satisfaction. Embracing these tools will empower your business to adapt to evolving customer needs and enhance loyalty over time.
What is Irisys Queue Management?
Waiting in line is a major concern for customers. Studies show that prolonged checkout waits significantly lead to frustration among shoppers in retail settings. Conversely, short wait times—and the excitement they create—are vital for nurturing customer loyalty and encouraging increased purchases. Efficient queue management emphasizes the optimization of checkout staff and customer service representatives to improve both consumer satisfaction and the financial health of the business. With the rising competition from online shopping, it is more critical than ever for brick-and-mortar grocery stores to deliver an outstanding in-store experience. Our vast expertise in queue management systems implemented in numerous supermarkets around the world has revealed that reducing checkout wait times can bring about a multitude of additional advantages for businesses. When customers are confident in receiving quick and smooth service, they are not only more inclined to make an initial visit to a store but are also likely to spend more time browsing through various products. This, in turn, enhances overall customer engagement, increases the chances of repeat visits, and can significantly elevate a store's sales performance. Therefore, investing in effective queue management solutions is essential for retailers aiming to thrive in an increasingly competitive marketplace.
Integrations Supported
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
Integrations Supported
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
N7
Date Founded
2017
Company Location
United Kingdom
Company Website
www.n7.io/meque-remote-virtual-que-management.html
Company Facts
Organization Name
IRISYS
Date Founded
1996
Company Location
United Kingdom
Company Website
www.irisys.net/queue-management
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Categories and Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue