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What is MediCall?

For more than twenty years, TelTech Systems has been at the forefront of innovations in Healthcare Patient Communication, motivated by a crucial mission to provide medical practices with an easy-to-use platform that enhances patient engagement and boosts operational productivity. Our steadfast dedication has always been to create groundbreaking solutions that align with this mission. By allowing practices to automate patient messaging in multiple formats, we empower healthcare providers, from hospitals to other organizations, to communicate more effectively in ways that truly connect with their patients, thereby cultivating a genuinely patient-centered experience. The services offered by TelTech Systems include a communication platform meticulously crafted to optimize interactions, significantly reducing cancellations and “no-shows” while also benefitting financial outcomes. MediCall is particularly notable as a completely cloud-based system, providing customized options for voice calls, text messages, and email notifications, which ensures that practices can engage their patients in the most impactful way. Through this holistic strategy, we are continually setting new benchmarks for patient communication within the healthcare sector, striving to make every interaction meaningful. Our goal is to ensure that each patient feels valued and heard, further enhancing the overall quality of care provided.

What is Bridge ?

Bridge stands out as a celebrated enterprise solution designed for enhancing patient engagement within healthcare settings. This platform empowers organizations to replace their current EHR Patient Portals, integrate various IT systems, streamline engagement tools, establish a digital front door, and link multiple health IT systems seamlessly. It is designed for simple deployment and offers scalability, being certified by the ONC 2015 Edition. Users can access it as a web application or download a mobile app compatible with both Android and iOS devices. By automating the comprehensive care process, Bridge transforms and simplifies the patient journey. Patients benefit from tailored electronic communications and can easily access their financial, health, and appointment details from various platforms, ensuring they remain informed and actively engaged. Features such as self-scheduling for appointments, secure messaging between patients and providers, mobile intake, and bill payment options enhance the overall experience. Moreover, healthcare organizations have the capability to design their own interfaces and incorporate additional features using a fully-documented API. This flexibility also enables them to generate advanced reports, facilitating better data analysis and decision-making. Ultimately, Bridge not only improves patient interaction but also supports healthcare providers in delivering more efficient care.

Media

Media

Integrations Supported

AlumniFinder
Datto Workplace

Integrations Supported

AlumniFinder
Datto Workplace

API Availability

Has API

API Availability

Has API

Pricing Information

$999 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$500.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TelTech Systems

Date Founded

1993

Company Location

United States

Company Website

www.teltechsystems.com

Company Facts

Organization Name

Bridge Patient Portal

Date Founded

2012

Company Location

United States

Company Website

www.bridgepatientportal.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Mobile App Development

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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