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What is MediConCen?

We are excited to unveil a groundbreaking automated insurance claim system that incorporates cutting-edge blockchain technology. The claims process is a pivotal moment for insurance companies, and our solution has been carefully designed to enhance efficiency for both policyholders and insurers, guaranteeing unmatched accuracy and swift processing—from initial assessments to final disbursements. MediConCen leads the charge in insurance technology by utilizing Hyperledger Fabric blockchain to revolutionize the claims experience for insurance organizations, medical networks, and healthcare providers alike. Our platform empowers claims adjusters with advanced AI algorithms and decision-making tools that quickly detect fraudulent claims while ensuring that valid claims are processed promptly, thus optimizing claim management and boosting operational effectiveness. Furthermore, we deliver valuable analytics that improve underwriting practices and inspire product development, equipping stakeholders with essential insights to thrive in a competitive environment. This holistic strategy not only simplifies the claims process but also cultivates trust and dependability within the insurance sector, ultimately benefiting all parties involved. By embracing innovation, we are redefining the future of insurance claims.

What is ClaimXperience?

Claims representatives now have the unprecedented chance to collaborate closely with policyholders throughout the claims process. By engaging policyholders more deeply, not only is customer satisfaction boosted, but it also aids in reducing the costs associated with managing claims. Nowadays, policyholders expect a high level of service that accommodates their availability rather than that of the representatives. When policyholders take an active role in every step of the claims process, their satisfaction significantly improves. Utilizing the ClaimXperience video collaboration tool provides the benefit of "eyes-on-site" from your office, facilitating effective triage and assessment of damage severity. This heightened accuracy allows for a greater number of claims to be resolved directly, thereby cutting down on expenses related to in-person visits. Additionally, when an on-site evaluation becomes necessary, you can guarantee that the appropriate expert is sent out from the start, further optimizing the process. This innovative approach ultimately cultivates a more effective and customer-oriented claims experience that meets the evolving needs of policyholders. As a result, both sides can enjoy a smoother interaction that builds trust and efficiency.

Media

Media

Integrations Supported

Hyperledger Fabric
WhatsApp

Integrations Supported

Hyperledger Fabric
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MediConCen

Company Location

China

Company Website

www.mediconcen.com.hk/

Company Facts

Organization Name

Xactware

Date Founded

1986

Company Location

United States

Company Website

www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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