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What is Mercury Office?

Mercury Office is a sophisticated travel agency database designed specifically for the requirements of travel agents. It allows front office staff to effortlessly create customer booking files, track payments, and send welcome home letters. Meanwhile, back office teams can effectively manage supplier payments, conduct bank reconciliations, handle staff payroll, and evaluate the business's profitability. A notable feature of Mercury Office is its fully web-based interface, which provides global access while ensuring that your data remains secure with advanced protections. The development of this system involved collaboration with experienced front office travel agents, ensuring a user-friendly experience in every aspect. Furthermore, its powerful reporting functionality gives back office personnel the necessary resources to streamline processes such as reconciliation and supplier payment management. This comprehensive approach not only improves operational efficiency but also empowers travel agencies to concentrate more on delivering exceptional service to their clients. With Mercury Office, travel agencies can elevate their administrative capabilities and enhance client satisfaction significantly.

What is AgencyAuto?

AgencyAuto serves as a comprehensive solution designed to enhance the efficiency and transformation of Travel Agencies. By seamlessly integrating various GDS/API systems, it enables the accounting framework to connect directly with the online booking interface, facilitating automation. This automation effectively streamlines complex manual processes, leading to fewer errors and heightened productivity. Consequently, this results in reduced operational expenses and quicker turnaround times. As a unified platform, AgencyAuto empowers travel agencies to oversee a diverse range of vendors and inventory seamlessly. The inclusion of vendor integration fosters opportunities for cross-selling ancillary products, maximizing revenue potential. Furthermore, AgencyAuto aids travel agencies in establishing corporate policies, ensuring that all requests are meticulously vetted to comply with company guidelines. It also tracks all transactions and generates summary reports for BSP reconciliation, promoting a more efficient flow of funds and data between travel agencies and airlines. Ultimately, AgencyAuto not only simplifies operations but also enhances the overall travel management experience for agencies and their clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ease Technology

Date Founded

2004

Company Location

United Kingdom

Company Website

www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/

Company Facts

Organization Name

Infiniti Software Solutions

Date Founded

2005

Company Location

India

Company Website

www.infinitisoftware.net/travel-agency-solution.php

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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