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Ratings and Reviews 0 Ratings
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What is Midigator?
Midigator’s technology is employed by a diverse range of companies, from innovative startups to well-established financial institutions, to effectively tackle, assess, and mitigate chargebacks. The system provides a comprehensive approach designed to handle disputes and diminish the frequency of chargebacks. By proactively managing refund transaction disputes, merchants can prevent chargebacks, safeguard their account status, and avoid potential threshold breaches. Identifying the underlying issues that lead to transaction disputes is crucial for addressing them at their source. Long-term investments in solutions are considerably more advantageous than temporary remedies. By correlating chargebacks with the relevant order data, businesses can collect compelling evidence and benefit from detailed reporting. This method not only improves return on investment but also ensures that businesses only pursue disputes they are confident in winning, customizing their strategies based on specific reason codes to optimize revenue recovery. Additionally, the platform streamlines the management of chargeback responses, greatly minimizing the demands of labor-intensive and time-consuming processes, which enables companies to redirect their focus toward growth and enhancing customer satisfaction. Overall, leveraging Midigator allows businesses to create a more efficient and profitable operational environment.
What is Chargeback Defense?
Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.
Integrations Supported
First Data
Worldpay
29 Next
Authorize.Net
Braintree
Ethoca
Konnektive CRM
Maxio
OpenPath
Paysafe
Integrations Supported
First Data
Worldpay
29 Next
Authorize.Net
Braintree
Ethoca
Konnektive CRM
Maxio
OpenPath
Paysafe
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Midigator
Date Founded
2013
Company Location
United States
Company Website
midigator.com
Company Facts
Organization Name
Chargeback Defense
Company Location
United States
Company Website
www.chargebackdefense.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics