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What is Midigator?

Midigator’s technology is employed by a diverse range of companies, from innovative startups to well-established financial institutions, to effectively tackle, assess, and mitigate chargebacks. The system provides a comprehensive approach designed to handle disputes and diminish the frequency of chargebacks. By proactively managing refund transaction disputes, merchants can prevent chargebacks, safeguard their account status, and avoid potential threshold breaches. Identifying the underlying issues that lead to transaction disputes is crucial for addressing them at their source. Long-term investments in solutions are considerably more advantageous than temporary remedies. By correlating chargebacks with the relevant order data, businesses can collect compelling evidence and benefit from detailed reporting. This method not only improves return on investment but also ensures that businesses only pursue disputes they are confident in winning, customizing their strategies based on specific reason codes to optimize revenue recovery. Additionally, the platform streamlines the management of chargeback responses, greatly minimizing the demands of labor-intensive and time-consuming processes, which enables companies to redirect their focus toward growth and enhancing customer satisfaction. Overall, leveraging Midigator allows businesses to create a more efficient and profitable operational environment.

What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

Media

Media

Integrations Supported

29 Next
Authorize.Net
Braintree
Ethoca
First Data
Maxio
OpenPath
Paysafe
ShipStation
Shopify
Stripe
Sublytics
TSYS
Verifi
WooCommerce
Worldpay
sticky.io

Integrations Supported

29 Next
Authorize.Net
Braintree
Ethoca
First Data
Maxio
OpenPath
Paysafe
ShipStation
Shopify
Stripe
Sublytics
TSYS
Verifi
WooCommerce
Worldpay
sticky.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Midigator

Date Founded

2013

Company Location

United States

Company Website

midigator.com

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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