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What is MiVoice Business?

The on-premises business phone system that offers all the vital tools needed for your organization to improve customer engagement. Central to Mitel's top-tier on-site communication solutions is MiVoice Business, which encompasses MiCollab, MiTeam Meetings, and MiContact Center Business, enabling staff to enjoy the advantages of integrated, scalable, and mobile communications effortlessly. This system provides your organization with everything required to raise communication standards through efficient mobility, collaborative teamwork, video conferencing, and exceptional customer experience management. MiVoice Business is designed to serve businesses of varying sizes, from 5 to 130,000 users, whether they operate from a single venue or multiple locations across the globe. Additionally, the software deployed on Mitel Collaboration Service Appliances can function on standard x-86 servers within a virtual environment, simplifying processes by minimizing the need for numerous devices—this is particularly beneficial for clients choosing a centralized unified communications approach. With MiVoice Business, companies can guarantee that their communication framework is both adaptable and strong, promoting continuous growth and innovation. Ultimately, this comprehensive solution empowers organizations to meet the ever-evolving demands of modern communication.

What is Blueface Hosted PBX?

The Blueface VoIP phone system guarantees that your business is equipped for any circumstance by enabling you to take calls on any device, regardless of your work setup—whether it’s remote, in an office, or a hybrid arrangement. This flexible cloud-based phone solution is tailored to accommodate businesses of all sizes and can be effortlessly adjusted to meet evolving demands. Start your path with Blueface today and discover a powerful IP business phone solution that supports your organization's growth. You can cut costs by minimizing line rental fees and potentially reducing your phone bills by as much as 40%. With over 60 features at your disposal, including IVR, Softphone capabilities for mobile and desktop, call recording, and more, our system offers extensive communication solutions. The self-service web portal empowers you with total control over your communication settings, while our diverse range of desk and DECT hardware options serves every level of your organization. Experience unlimited, high-quality audio conferencing through Blueface Unified Communications and Poly, and take your landline with you via the Blueface Softphone App, which also features recording options. Moreover, Blueface provides a comprehensive suite of continuity services to ensure that you stay connected at all times, enabling your business to function smoothly even during unexpected challenges. With such an extensive array of features and services, Blueface is dedicated to enriching your business communication journey, ensuring that you can adapt to the ever-changing landscape of modern work. This commitment to flexibility and scalability makes Blueface an invaluable partner for any organization aiming to thrive.

Media

Media

Integrations Supported

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenText CX-E Voice
Oreka TR
TimelyBill

Integrations Supported

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenText CX-E Voice
Oreka TR
TimelyBill

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Company Facts

Organization Name

Blueface

Company Website

www.blueface.ie/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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